Last updated: July 2025

At London Management Centre (“LMC”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information with transparency, care, and integrity. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us, including when visiting our website (www.lmcuk.com), registering for a course, or contacting us.

1. Information We Collect

Personal Data
We may collect and process the following personal data:

• Name, job title, and company affiliation
• Contact details including email address, phone number, and postal address
• Course registration and participation details
• Payment and billing information (where applicable)
• Any special learning requirements or accessibility needs you choose to share

Non-Personal Data
We may also collect non-personally identifiable data, including:

• IP address and browser type
• Pages visited, duration of visits, and site navigation behaviour
• Technical data via cookies (see Section 5)

2. How We Use Your Information

We use your data to:

• Register you for training courses and manage your participation
• Communicate with you about course logistics, updates, or feedback
• Respond to enquiries and support requests
• Process payments and issue invoices
• Improve our services, website, and customer experience
• Comply with legal and regulatory obligations

3. Legal Basis for Processing

Under the UK GDPR and Data Protection Act 2018, we process your personal data based on:

• Your consent (e.g. marketing communications)
• Performance of a contract (e.g. course registration)
• Legal obligations (e.g. accounting and recordkeeping)
• Legitimate interests (e.g. course improvement, business operations)

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information:

• With service providers (e.g. trainers, venues, IT support) who assist us in delivering our services
• Where required by law or regulatory authorities
• If necessary to protect our legal rights or comply with a legal obligation

Any third parties are contractually obliged to protect your information and use it only for the intended purposes.

5. Cookies and Website Tracking

Our website uses cookies to enhance user experience, analyse traffic, and personalise content. You can control cookie settings via your browser. For more information, see our [Cookie Policy].

6. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data, including secure servers, encrypted storage, and access controls. While no system is entirely immune to risk, we regularly review our security practices.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law (e.g. tax and compliance purposes). After this, data is securely deleted or anonymised.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccuracies in your data
• Request deletion of your data
• Object to or restrict processing in certain cases
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

11. Contact Us

For questions, requests, or concerns about your personal data, please contact:

London Management Centre
92 Seymour Place, London W1H 2NJ
Email: customersupport@lmcuk.com
Phone: +44 20 7724 6007
Website: www.lmcuk.com