Delegates who successfully complete this 1-day course and the required assessments will receive a CMI Level 3 Award in First Line Management. Taking this qualification will give you the skills to be more effective in your current role, develop your leadership capabilities, and will allow you to manage the performance of your team effectively. Your employer will benefit from more effective and efficient team performance.
At the end of the course delegates will receive the CMI Award in First Line Management and be able to:
- Identify issues which affect performance
- Select and apply the best course of action to address a performance issue
- Take action to achieve the performance issue of an individual