Interpersonal Skills Training Courses

The LMC Interpersonal programmes equip individuals with the tools and techniques to inspire their teams, build a positive attitude and give them the confidence to achieve their challenging goals and business performance targets.

Search Options 
IR7

Interpersonal Effectiveness and Collaborative Employee Relationships

 5 days
· 30 Apr-04 May 18 (London) · 30 Jul-03 Aug 18 (London) · 12-16 Aug 18 (Dubai) · 03-07 Sep 18 (London) · 15-19 Oct 18 (London) · 12-16 Nov 18 (London) · 09-13 Dec 18 (Dubai)

cpd certified

The significance of good and effective interpersonal skills in the workplace must not be underestimated. The ability to build rapport and confidence with others, handle challenging situations and present ideas with precision and clarity are invaluable to succeed and achieve winning results. This essential programme will provide delegates with the opportunity to review and expand the core interpersonal skills to become more confident and effective when dealing with both employees and clients.

At the end of this course participants will be able to:

    • Identify personal leadership style
    • Understand the importance of emotional intelligence
    • Recognise the importance of a culture of trust, respect and empathy
    • Understand and manage the challenging behaviour
    • Employ effective negotiating skills
    • Utilise the principle of NLP to improve the communication skills
    • Appreciate the importance of positive language
    • Identify methods and skills to apply assertiveness
    • Find more agreeable ways to disagree with other people
    • Manage team performance and give constructive feedback
    • Identify problems and make constructive decisions
see more
MA38

Effective Office Management and Administration Skills

 5 days
· 30 Apr-04 May 18 (London) · 15-19 Jul 18 (Dubai) · 16-20 Jul 18 (London) · 10-14 Sep 18 (London) · 12-16 Nov 18 (London)

This course is intended to develop the interpersonal and professional skills required by office administrators and personal assistants. Delegates will be presented with a practical overview of the hands-on managerial duties, responsibilities and the essential knowledge required for fulfilling their role successfully.

At the end of this course participants will be able to:

    • Delegate tasks and allocate work
    • Set targets and monitor performance
    • Deliver oral reports
    • Create a records management system
    • Prepare for meetings
    • Manage successful projects
    • Manage time effectively
    • Use assertive communication skills
    • Resolve conflicts
    • Employ attentive questioning and listening
see more
HR15

HR for Non-HR managers

 5 days
· 30 Apr-04 May 18 (London) · 15-19 Jul 18 (Dubai) · 15-19 Oct 18 (London)

The course is designed to prepare non-HR personnel to deal with the complexities and challenges of managing today's workforce. It provides comprehensive coverage of the major human resource responsibilities from strategic and operational perspectives. The course involves both practical and theoretical considerations in the professional development of non-HR personnel in the field of human resources management.

At the end of this course participants will be able to:

    • Understand the human resource management responsibilities of a manager
    • Support the HR policies and procedures; acknowledging their responsibilities and duties
    • Undertake performance assessment and appraisal
    • Create a compensation and benefits scheme
    • Manage challenging behaviour and resolve minor grievances and misconduct
    • Identify training needs and prepare a development plan
    • Understand and appreciate the importance of assertiveness
see more
06-10 May 18  
18-22 June 18  
18-29 June 18  
25-29 June 18  
02-06 July 18  
09-13 July 18  
09-20 July 18  
15-19 July 18  
16-20 July 18  
22-26 July 18  
23-27 July 18  
30 July-03 August 18  
12-16 August 18  
03-07 September 18  
10-14 September 18  
16-20 September 18  
17-21 September 18  
17-28 September 18  
24-28 September 18  
14-18 October 18  
15-19 October 18  
15-26 October 18  
22-26 October 18  
29 October-02 November 18  
11-15 November 18  
12-16 November 18  
19-23 November 18  
03-07 December 18  
09-13 December 18  
10-14 December 18  
17-21 December 18  

Can’t find what you’re looking for? Use the Courses Finder  

The LMC Interpersonal programmes equip individuals with the tools and techniques to inspire their teams, build a positive attitude and give them the confidence to achieve their challenging goals and business performance targets.