Training for Excellence: An in-depth look.
Jun 06, 2016
We at LMC asked a few expert trainers several questions regarding their profession. If you were looking into attending training courses, these answers should provide you some insight into how some of the experts prepare, deliver and adapt their courses or keynotes, it also shows what length they go to ensure that they are delivering the best they possibly can.
1. How do you prepare and deliver when training in an open course with a varied audience and environment?
Meridith Powell: Great question , and there are a few things that I do as most of my audiences fit this description. I always do an in-depth interview the conference and/or meeting planner. I ask a lot of open ended questions to learn as much as I can about the attendees they are expecting. If they are open to it, I also ask if I can do the same type of interview with a small percentage of the group that is coming.
From there, I use that information to plan and write my presentation, this ensures that my audience feels heard and valued. I keep it simple, no more than three points, and use lots of stories that reflect the industries or experiences of the audience. For example, if I talk about being a parent I will balance that story with a story that someone who I single or has not children can relate to. I may talk about being a leader and balance that with being an employee.
Spending time interviewing people ahead of time helps me understand what the major issues are, what this diverse group has in common. In addition, I learn the lingo and what to focus on and/or stay away from.
Meridith Powell, Keynote Speaker & Business Growth Expert
2. How do you keep yourself and the material updated with the latest information in your field?
Kyle: A week before and everyday leading up to the day of delivering I will scan my online resources to ensure the information I am delivering is the most up to date, personally I attend many webinars and review the latest talks on Ted.com
Kyle Jaggers, Expert trainer in soft skills
3. What is the one of the strangest question you have received when asking the audience if they have any questions?
Charles Bloe: I was asked for my telephone number from a very attractive young lady in the audience! Before I could get the opportunity to congratulate myself she pointed out that it was required to obtain some further clinical detail following on from the course!
Charles Bloe, Coaching for health care professionals and providers.
4. What do you think the best style is for delivering for an international audience? Optimistic, Pessimistic or Realistic.
Meridith Powell: I think people respond to your energy, especially when speaking internationally. So let me say that being a realist with an upbeat attitude is your best bet. Because authenticity is so important, you need to say what you think and be able to back that up. For instance, I am not going to go to Europe and talk about the fact that I believe this economy is doing great… because I don’t. But I do think that if you understand that, embracing these challenging times you can still be very successful. So my energy matters always, but especially overseas. However, I always want to be straight up with my audiences, so that they trust me and believe in what I am saying!
Kyle: My style of delivering and one I think is the best, but needs adopting in life not just when delivering, is to be an Optimistic Realist.
- Meridith Powell, Keynote Speaker & Business Growth Expert
- Kyle Jaggers, Expert trainer in soft skills
These trainers always try to go that extra mile to really engage and captivate their audiences and each of them have their own style. This goes for any trainer. Everyone has a unique style of delivering information. Some prefer the realistic approach, some prefer the optimistic approach. Some will use comedy as a mean to engage with the audience but some will keep a serious tone while delivering the facts to the audience. That is the great benefit of using professional trainers: each one will give you a memorable experience - which is important when it comes to learning.