Training Courses

In the modern business environment, effective dispute resolution is of critical importance when trying to minimise the damaged relationships and costs of commercial disputes. This course will give participants an insight into dispute resolution, and the ways in which dispute resolution, mediation and settling disputes can be implemented in order to avoid court litigation, and to understand how to communicate with legal teams whatever the necessary course of action. Delegates will gain an insight into the various dispute resolution and mediation techniques as well as providing the skills to effectively communicate your position.

Contract negotiation is an important part of the role of the purchasing professional. This practical programme will demonstrate how to create value through your negotiations, gain the confidence to plan and conduct negotiations which will reduce deal cycle-times and achieve cost effective deals. The programme will also provide an insight of how to manage the contract and provide an effective ongoing supplier relationship.

This course is designed to provide participants with an understanding of the human resources management framework. It will also offer an insight into how best to develop strategies and create initiatives that introduce and sustain competitive HR advantage in organisations. Focusing on management best practices, participants will familiarise themselves with tools and models used to implement an effective HRM system.

CPD Certified Courses

The course will have a strong focus on the challenges faced by marketing and PR professionals in the rapidly-changing landscape of the digital age. It will equip delegates with the key skills and tools required to develop and implement a strategic approach to public relations, both internally and externally. Participants will look at practical ways in which a PR strategy can be created and will see how public relations should become an integral part of corporate strategy, to effectively manage an organisation’s reputation. This course will also explore communicating strategy and making decisions in uncertainty while ensuring that delegates can evaluate and measure the effectiveness of campaigns.

This course provides participants with the knowledge, skills and techniques required to effectively manage, develop and utilise human resources in an organisation. The course will also familiarise participants with the principles and techniques of human resource management, manpower planning and career development.

The introduction of a Value Added Tax (VAT) in GCC countries has led to a requirement for companies to upgrade the skills of their accounting staff to fully understand and properly account for the VAT. This course will enable delegates to understand VAT and apply it in a practical manner.
This programme will cover the principles, techniques and skills involved in the systems required for VAT, its accounting and reporting to the authorities.

This programme examines the key challenges related to project procurement and will allow delegates to develop effective strategies to deal with these issues. Delegates attending this course will develop techniques and approaches to enable them to balance initial costs with lifetime costs, deal with and meet deadlines and obtain the value for money.

The ability to communicate effectively is critical in achieving sustained performance and business excellence. Business professionals must have the understanding and self-confidence to effectively present and communicate with clients, customers, suppliers and other business associates. Throughout this course, challenging one-to-one and group activities will help participants to enhance their communication skills, become more assertive and improve their proficiency in presenting both on their feet and in writing.

This training programme will provide delegates with knowledge of project management by focusing on the major contemporary tools and techniques that are used in planning, monitoring, and controlling projects. It is designed to introduce a best practice approach to facilitate an effective and efficient management of projects. Learning is reinforced through practical exercises using case studies and real projects.

The speed and continuity of change within modern organisations have increased the demand for managers and leaders to be readily equipped with the most up-to-date tools and techniques. This intensive course introduces participants to the latest review of the modern management skills required to cope with the challenges of a competitive marketplace and to boost personal and organisational performance.

CMI Approved Centre
ILM Approved Centre
CPD Certified Courses

One of the key challenges faced in the current business environment is developing and maintaining a competitive advantage. Where this course differs from other lean training courses in this field is that it also focuses on the skills of Lean Leadership. It emphasises building the knowledge necessary for leaders to implement and sustain a Lean culture by connecting these tools with the underlying mindsets and behaviours required of people.

This course has been designed to provide delegates with an understanding of critical commercial issues affecting the business which will improve their ability to influence decisions and take a key role within the organisation.
With a strong commercial focus, this course will inform and motivate staff to take a strategic focus to their work leading to a more cost effective and profitable business impact. This course will also improve how delegates work with internal and external stakeholders.
It will introduce delegates to a range of key business areas by employing memorable and practical approaches to complex areas such as commercial awareness, strategy implementation and contract management.

This course explores the importance of linking performance measurement with company strategy to ensure a coherent approach to performance management.  The course will examine the use of both financial and non-financial measures, as well as the challenges of controlling divisionalized performance.  This practical and engaging course will also consider how performance monitoring and appraisal can be linked to employee motivation retention and development.

The driving force of any organisation is its people. That means that attracting the best people, selecting them for the most appropriate job roles, and retaining them through motivation and development is crucial. This course will provide delegates with the essential skills for recruitment and selection, as well as experienced input, and invaluable tools, to ensure effectiveness in their HR role.  From identifying the need to fill a position, right through to their training and development plan and personal objectives. Delegates will have the opportunity to learn and develop these skills, with new ideas, which will allow them to gain confidence in a safe environment, facilitated by experienced and knowledgeable tutors.

The only constant in the business world today is change. Whether anticipated or enforced, it is the board's responsibility to define and communicate the goals of change in order to direct the change process and to ensure that goals are achieved. This course will provide participants with an insight into the forces of change and the crucial factors required for success.

This inspirational course will help delegates to develop action plans which will improve their leadership effectiveness. This one-day course will empower them to lead their team to excellent results and create a culture of responsible ownership. Delegates will identify their leadership vision to enhance their organisation's performance and achievement.

In a rapidly changing global marketplace, it is essential that you and your organisation possess the skills to lead in the most trying of circumstances. This interactive programme is designed to look at the various risks and crisis circumstances which can put your business under unexpected pressure, and provide you with approaches and techniques to respond to the unexpected.

Turbulent economic times and a constantly changing market place demand that modern organisations strive to achieve total organisational excellence. This course will introduce participants to the most recent management tools and systems that enable an organisation to achieve World Class performance. Through tutorial sessions coupled with practical exercises, participants will acquire the knowledge and necessary skills to manage performance and effect change successfully in their organisations.

Adopting a Quality Management System is a critical strategic decision within an organization, which can improve overall performance and provide a platform for sustainable development.

This course will demonstrate the benefits to an organisation or implementing a Quality Management System based on International Standards, and provide tools and techniques which will provide delegates with the knowledge and understanding to develop and implement a robust quality framework within your organisation.

This course will introduce delegates to the importance of cybersecurity in their organisation. By taking a practical approach, delegates will gain a strong understanding of best practice in this field, and be able to link this to their company’s current strategy and culture. It provides a great first step in understanding the importance of considering cybersecurity in modern business.

This course looks at the world of Cybersecurity and the risks which can lead to a breach organisational defences and systems. It will demonstrate the necessity for organisations of all sizes to have a cybersecurity plan and an understanding of the risk to their operations. The course will provide you with an introduction to cybersecurity and the tools and techniques required to create a plan to address this threat.

The course is deliberately targeted at non-IT professionals so they can learn how other professions should take responsibility for cybersecurity issues. 

This course will consist of practical skills based sessions which will empower delegates to tackle cybersecurity issues in their organisation. It is deliberately targeted at communications professionals working in PR, media and marketing so they can understand how to take a strategic, ‘whole systems’ approach to cybersecurity. Our dynamic and interactive approach will allow delegates to experience the challenges of managing cybersecurity in a demanding and realistic environment, showing how to retain control and clarity while under pressure. Delegates will also develop their leadership skills to help them learn how to embed a flexible risk culture in their organisation and to inspire other colleagues also to support the cybersecurity plan.

Digital developments present huge opportunities to organisation’s, but this also brings new risk and threats.  As your business becomes increasingly dependent on online technology, it is exposed to cybersecurity threats which can be hugely disruptive and damaging to operations.

This relevant and current course will provide you with the tools and techniques to plan for the risk of cybersecurity threats, and help you prepare a team equipped to respond to a threat.

Speed and clarity of communication are essential in the event of a cybersecurity breach.  This course will introduce delegates to the most effective approaches to design a communication plan and will also help to develop the communications skills required to ensure the message gets out.

The course will also improve communication of the goals and value of cybersecurity planning across the organisation, as well as introducing you to the key tools and techniques for internal and external communication of cybersecurity matters.

Research shows that less than 40% of global organisations have a cybersecurity plan, but 99.5% of organisations have been hacked.

This course will demonstrate practical approaches to how to react in the event of a cybersecurity breach. Our dynamic and practical approach will allow delegates to experience the challenges of managing cybersecurity in a demanding and realistic environment, showing how to retain control and clarity while under pressure.

This interactive programme is designed to provide delegates with the knowledge and techniques for designing, planning and budgeting for high quality event experiences. Participants will understand how events are utilised by organisations and why they provide valuable marketing and communications tools, and how to measure the success of your events. This course will give delegates all of the tools required to run successful events on time and within budget. 

To survive in today's turbulent business climate, organisations need individuals that boast a creative edge, that show the ability to spearhead new ideas and that are capable of transforming them into business success. The primary aim of this course is to equip delegates with the awareness and proficiency to identify problems, craft pioneering solutions and apply innovative ideas that achieve exceptional business performance.

This course covers proven strategic leadership and management methodologies that have resulted in breakthrough performance in international organisations. It also examines theories and practical applications based on a concept known as the Breakthrough Leadership process. Participants will receive a thorough and action-oriented view of how an executive team can drive accelerated change far beyond business as usual.

Trainers are the key to memorable and successful training sessions. The ability to upskill and develop your team members, as well as personnel across the organisation, is essential in order to attain business goals.  This course aims to provide trainers with the knowledge and skills required to design and deliver their training sessions. It will arm you with various learning styles, various learning methods, activities and exercises and give guidance in the art of designing training programmes and effective delivery.

The course is designed to equip participants with the understanding and confidence to communicate and negotiate with; clients, customers, suppliers, and other business associates. Participants will be exposed to group negotiations and one-to-one exercises which will enable them to communicate effectively, negotiate successfully and enhance business performance.

This course will consist of practical skills based sessions which will empower delegates to present to the media with confidence and presence.  This course will enhance the key attributes required when delivering the organisation’s message in a confident and engaging manner while inspiring trust. Our dynamic and interactive approach will allow delegates to experience the challenges of facing journalists and TV interviews in a demanding and realistic environment, showing how to retain control and clarity while facing questions under pressure.

This exciting and intensive course is intended as an introduction to the world of the Media and PR and will equip participants with knowledge of how it operates, what it expects, the skills it uses and how to deal with them. Among other things, participants will be actively involved in individual and team presentations, will present a recognised speech to the group and compare their performance with the original on tape. 

5 days

London | £3600
Dubai | $4400

Today's leading organisations recognise and understand that motivated and inspired people are vital with regards to achieving business success. This course exposes participants to the latest strategic concepts associated with aligning people management strategies and organisational goals. Participants will acquire the confidence to develop adaptable, winning people strategies aimed at stimulating growth and driving their organisation forward.

This interactive course has been designed to provide delegates with a clear understanding of the dynamics occurring between people when they are working on a one-to-one basis. By introducing participants to a range of coaching and mentoring models and approaches, your personal management style will be transformed, delivering great benefit to your organisation.

Whether you’re new to marketing, or looking to enhance your skills and understanding in order to further your career, this programme will be of great value.

It will provide a strong foundation to the key areas of marketing, providing skills and insight which will help to grow the business and improve profitability.  It will also highlight the growing importance of marketing in the modern organisation. 

In today's competitive market place, the role of marketing is becoming more vital for the success of the overall business and its achievements. This course will provide delegates with essential marketing skills needed to maximise business opportunities. It will enable them to write and implement a marketing plan within the context of the organisation's strategy and culture, helping to grow the business and improve profitability.

Digital marketing is a key component of any modern marketing strategy.  As technological advancement and buyer behavior continue to change dramatically, it has become increasingly important for an organisation to embrace these methods.  This course will provide an introduction to the approaches and techniques required by providing participants with an understanding of how to design, deliver and measure digital marketing campaigns. 

This course will develop delegate’s understanding of the roots of contemporary marketing and their application in the modern business environment.
Whether delegates are currently working in a marketing role, moving into this area, or work in roles which have regular interaction and dependence on marketing, this course will allow you to understand how marketing functions, while allowing you to discuss current marketing practice knowledgeably.

The emergence of a global marketplace, the global customer, the worldwide web and instant communications have a dramatic impact on international business. Global supply chains are now commonplace. More and more companies are concentrating on their core competencies and, as a consequence, are outsourcing all, or part, of their supply chains. This course looks at these issues and at the best practices that have ensured success.

5 days

London | £3600
Dubai | $4400

The complexities and challenges of managing today's workforce put increasing pressure on managers who are non-HR practitioners. The course involves both practical and theoretical considerations in the professional development of non-HR personnel within the field of human resources management. This, coupled with NLP, will make the difference between those who excel, and those who get by. It will give participants new skills to communicate, motivate, influence, negotiate, lead, and empower.

The course is designed to help managers understand why corporate social responsibility is important in the modern business environment and enable them to examine how organisational behaviour is impacted by CSR.  The course will then continue to identify how CSR can be incorporated into strategy formulation.

Contracts are the basis of doing business - yet so often their details are only understood by the lawyers who create them. What are the most important areas a commercial manager should be looking at when he is putting a new contract in place? What should he be asking his legal team to include? How can he negotiate 'better' contracts with suppliers and business partners? How can he protect his business if disputes develop? These are just a few of the questions this programme will address, focusing in particular on contracts in the oil and gas industry. Using actual examples drawn from real life, the programme will develop and enhance the skills and capabilities of delegates in the petroleum resources sector on the creation, negotiation and management of contracts.

5 days

London | £3600
Dubai | $4400

In the past, the general accord in organisations was that business management and project management were two separate activities. More recently, the functional value of project management became the skill to provide an efficient and effective way of delivering a job and completing tasks to support business management. This course is designed to equip the delegates with the tools and knowledge to evaluate and change processes to enhance their organisational performance through successful project management.

CPD Certified Courses

10 days

London | £5750

In order to continually succeed, business must keep adapting to changing circumstances. Project management is the key driver of change within an organisation and this course is designed to equip the participants with all the tools and knowledge necessary to become successful project managers.

CPD Certified Courses

This course is designed to provide delegates with the strategies and tools necessary to assist their organisations in identifying business risks and mitigating them. The purpose of change management is to act as an enabler that provides a mechanism by which the business can quickly adapt and respond to changing conditions, without the negative consequences.

Sustaining organisational performance during an era of radical change depends upon an organisation's ability to harness its human power. For this reason, senior management may pressurise Human Resource departments to demonstrate how they can add value to the organisation. HR departments are required to be more pro-active and focus on delivering strategic, rather than operational, HR policies and practices. This course will focus on how the HR function within organisations can make decisions and accomplish strategic choices to deliver effective organisational change.

CPD Qualification

Modern organisations are maximising their performance by coordinating their internal activities with their suppliers to both; improve their capability to meet customer requirements and increase margins. This programme has been designed to study the main issues related to supply chain management, which will enable delegates to develop effective strategies for adding value and improving performance.

This inspirational course will help delegates develop action plans to improve their leadership effectiveness, empower their team to achieve excellent results and create a culture of responsible ownership. Delegates will identify their leadership vision to help them impact on their organisation's performance and achievement.

This course provides high calibre leaders and executives with the opportunity to build upon their business knowledge, enabling them to think and act strategically. Delegates attending this course will examine proven business models and concepts in strategic management as well as enhance their knowledge and skills in translating corporate strategy into action.

This inspirational programme will help delegates develop action plans to improve their leadership effectiveness, empower their team to achieve excellent results and create the culture of responsible ownership. Delegates will identify their leadership vision to help them impact on their organisation's performance and achievement.

As you move into a more senior role as a project manager, you will increasingly take on larger and more complex project work. Our advanced project management courses give you the specialised skills you will need to deliver a higher standard of work.  It will enhance the learning of experienced Project Managers by helping them to develop, manage and evaluate projects more effectively. 

Delegates attending this course will learn advanced techniques to enable them to plan, manage, deliver and evaluate projects more effectively, whilst utilising resources and leading teams with a greater efficiency and effectiveness.  

This practical communication strategy course is designed to develop leaders by introducing them to the latest modern methods of communication. It will improve the impact you have upon your business and transform your engagement with key internal and external stakeholders.

Throughout the programme there will be a focus on advanced communication strategy, and its importance in achieving organisational goals. The course will provide you with the tools to improve engagement with your various audiences.

This course will ensure delegates understand the key elements needed to set up a compensation and benefits programme or review the present one within your organisation. Delegates will have the opportunity to explore the most appropriate and effective forms of non-financial rewards and benefits and how to ensure that staff are motivated and managed.

This course takes a practical approach to managing and professionalising your sales organisation. It will provide you with the models, tools and techniques needed to shape policies and approaches to improve your team’s sales performance while creating a results-oriented ethos.

5 days

London | £3600

This programme has been designed to provide the skills and tools required for Public Relations directors to operate efficiently at a senior level in the organisation while receiving support and buy-in for public relations strategies. With an increased necessity for the work of communications and public relations to be embedded at board level, this programme will develop the skills required to do this effectively. The course will enable directors to lead on PR matters and for senior managers with responsibility for public relations and marketing strategy need to operate and communicate effectively with the board of senior directors.  

Modern managers need to possess and master a variety of short and long-term financial decision-making techniques.  This course will explore these techniques through a series of practical scenarios which illustrate how they can be used in the business environment.  Excel is used extensively to develop a range of financial models to demonstrate technique application. The course will further explore the incorporation of risk and uncertainty into the decision-making process by using more advanced Excel, and will also explore scenario modelling and sensitivity analysis using Excel.

This course explores ways to conduct the procurement and sales business process to an organisation's advantage. It prepares delegates to manage the bidding, drafting and negotiation of contracts when gaining business from clients or when setting the terms with suppliers. The course also provides delegates with a clear understanding of best practice, which will enable businesses to minimise the risks of inefficient and poor commercial relationships.

CPD Certified Courses

Negotiation is one of the core skills of business, essential for success in dealings with customers, suppliers and co-workers.  This programme has been designed to study the key issues in negotiation relating to procurement and sourcing, including negotiating with both suppliers and colleagues.

One of the key challenges faced in the current business environment is to develop and maintain a competitive advantage. Leaders and managers need to create a sustainable environment in which valuing and developing talent is second nature. These concepts must become embedded in the culture of the organisation in order for it to succeed. This in-depth development course will provide participants with the knowledge and tools required to create and manage a successful talent management strategy.

Leading companies globally have realised that the traditional approaches to staff and leadership development have changed. Talent development is more focused on right individuals that can become the key players within organisations and who are determined to keep ahead of the game in today’s competitive business environment.

This training course will examine examples of talent leadership and how to develop talent within an organisation.

CPD Certified Courses

The ability to negotiate a strong agreement is among today's most valuable skills in business. This course will equip delegates with understanding and confidence to negotiate with clients, customers, suppliers and other business associates. A practical one-to-one and group negotiation approach throughout this programme will help participants enhance their skills upon which personal and business success can depend.

Strategic thinking enables organisations to cope with the ever-changing business scene by gaining fresh perspectives and devising new approaches to recognisable and unfamiliar challenges. This course is designed to provide a progressive and structured framework that enables delegates to develop and apply skills for critical and ethical strategy development. Participants will be able to enhance their management capabilities and be inspired to become effective operational and visionary leaders.

In order to fulfil a role of a supervisor and achieve results through effective supervision of staff requires a range of skills. This course will provide participants with the skills necessary to increase work effectiveness and acquire an improved understanding of how to perform as a manager or supervisor in the workplace. NLP is the difference that makes the distinction between those who excel and those who get by; it will give participants new skills to communicate, motivate, influence, negotiate, lead, and empower.

This course is designed to provide delegates with the strategies and techniques to identify financial risks and to mitigate them. This course will enhance delegates’ awareness of the subject while providing them with the tools and skills to implement risk management procedures. Participants will also develop an understanding of the main types of financial risks while receiving practical approaches to manage and mitigate them.

Operations Management is the function responsible for the day-to-day running of the businesses operations, ensuring it is run as effective and efficient as possible. It is crucially important in all organisations, whether they manufacture products for customers or provide a service. This course will explore the main functions and responsibilities of operations management. Participants will gain knowledge of tools and techniques to increase performance and efficiency of daily operational tasks.

This course will look at the principles and practice of public relations communications and will provide delegates with a wide range of skills and approaches to dramatically improve their knowledge and effectiveness in the workplace.

The course will have a strong focus on the challenges faced by marketing and PR professionals in the rapidly-changing landscape of the digital age.  It will focus on arming delegates with practical solutions to the challenges of communicating through social media, which can be an easily affordable and effective way to advertise and communicate with mass audiences.

This interactive programme has been designed to provide delegates with an understanding of the role of objectives and KPIs in driving business and individual performance. Participants will appreciate the performance management cycle and its links to strategy while learning how KPIs can help to manage performance at an individual, department or company level.

Neuro-Linguistic Programming has reinvented the way people think, learn, and do things to achieve personal development and career success. NLP is the difference between those who get by and those who excel; it will give participants new skills to communicate, motivate, influence, negotiate, lead, and empower. This course will offer participants the opportunity to significantly improve in all aspects of their business and social activities.

This course will enable delegates to understand and apply appropriate strategic financial management tools, evaluate financial management options and assess and evaluate proposed strategies in the context of management needs and organisational policies. 

This programme will cover the principles, techniques and skills involved in effective strategic financial management; delegates will receive an understanding of the impact of financial management on corporate risk and how to contribute more effectively to corporate strategy by taking a more proactive and forward-looking approach.

CPD Certified Courses

This programme focuses on the key principles of public relations practice, and on the challenges faced by marketing and PR professionals in the rapidly-changing landscape of the digital age.   Delegates will receive practical solutions to the challenge of communicating with impact, both internally and externally.  Taking a strategic approach to public relations, this course will give you a range of internal and external strategies to draw upon, with particular emphasis on social media and will provide delegates with expert guidance in how to effectively apply these skills to enhance their workplace performance.

The evolving HR function has shifted towards team-focused units responsible for making an impact on businesses development. By acknowledging people as the most vital aspect of an organisation's performance, this course aligns people management strategies with organisational goals. By introducing strategic tools and techniques, delegates will be motivated to mobilise organisations and develop adaptable, winning people strategies.

The course is designed to prepare non-HR personnel to deal with the complexities and challenges of managing today's workforce. It provides comprehensive coverage of the major human resource responsibilities from strategic and operational perspectives. The course involves both practical and theoretical considerations in the professional development of non-HR personnel in the field of human resources management.

This course is intended to develop the interpersonal and professional skills required by office administrators and personal assistants. Delegates will be presented with a practical overview of the hands-on managerial duties, responsibilities and the essential knowledge required for fulfilling their role successfully.

The responsibilities of a manager continue to change with the evolving organisation. To create powerful impact, successful managers need to create and deliver value whilst improving organisational performance. This impactful course challenges delegates to develop a greater awareness of their role and accountability and to build new approaches to achieving organisational goals. By incorporating the required skills and techniques, delegates will become increasingly more confident in their decision making, learn to optimise quality and performance, and inspire others towards sustained success.

CPD Certified Courses

Effective decision making is key to business success. Companies can sustain competitive advantage and improve overall business performance by making better decisions, making them faster and executing them more effectively. This course will equip delegates with tools and techniques for decisive and skilled decision making which will help them outperform their competitors and become market leaders.

Today's leading companies constantly strive for enhanced performance and competitive advantage. Achieving this relies on managing organisations more efficiently and effectively, with the sole aim of accomplishing both individual and organisational objectives. This course will introduce participants to the latest review of modern management techniques, designed to cope with the challenges of a competitive business environment.

ILM Recognised Provider
CMI Approved Centre

This course has been designed to equip delegates with an understanding of contemporary strategic issues and their importance in the survival and growth of an organisation. Delegates will also gain an insight into implementing and evaluating cross-functional decisions that will enable an organisation to achieve its long-term objectives.

Maintaining a competitive advantage is a critical element in achieving outstanding business performance. Senior management executives must respond to changes in the economy and marketplace by making rapid and enhanced decisions based on precise data and research. This course will equip delegates with tools and techniques for decisive and skilled decision making which will help them to outperform their competitors and become market leaders by focusing on the skills of Lean Leadership.

To achieve world class quality and outstanding customer service, leaders must utilise all available talent. They must discover ways to inspire, involve and empower their employees. This course will help delegates to create a work environment that encourages commitment, innovation and co-operation. Delegates will be gaining an insight into effective leadership and acquire the skills to manage, guide and develop a team to achieve success.

As the world continues to recover from the effects of the recent economic downturn, the demand for executives who can maintain growth, sustain performance and assertively lead their companies through difficult times has increased. This course will focus on helping participants acquire crucial skills and knowledge to effectively lead their organisations both strategically and ethically. It will also promote the professional, intellectual, and personal development required to lead across all levels of the organisation.

This course is designed to help participants to implement enterprise sales management and to bring a greater level of understanding to the sales management process. The programme will seek to look at the employee interpersonal development system while improving team effectiveness and after sales quality, and will also have a strong focus on developing the negotiation skills to close the deal and secure win-win results.

This course is designed to give delegates an introduction to business finance.  This will increase their impact on financial planning, budgeting and forecasting and allow them to contribute to their organisation's success by using financial concepts to make better business decisions.  The programme will explore the importance of financial information in business operations and management, and introduce delegates to key financial statements, the role of management accounting information in decision making and the role of budgeting in the planning and control process.  This course also explains and develops tools and techniques which will enable delegates to understand the business from both a financial and strategic perspective, as well as how business decisions will impact on corporate profitability. 

This course studies the key issues in managing both on-going and project procurement processes and helps to develop successful approaches for working with both colleagues and suppliers. It will help to build an understanding of the procurement cycle and will explore key procurement terminology, models and techniques.  Delegates will also focus on essential approaches for employing management techniques in this business area.

This informative and practical course will equip delegates with the tools and techniques to better understand the value of capturing and working with HR data to support business strategies.

The programme takes an evidence-based approach to HR procedures and demonstrates the value of looking at information and interpreting analytics in order to solve workforce problems. It will provide delegates with the skill to not just capture information but to use it for strategic purpose.

Senior managers require specialist talents and skills to avoid executive derailment in order to drive their organisation forward with innovative strategic initiatives. With a focus on strategy, this rigorous course highlights those challenges most often faced at a senior level and aims to help executives create powerful and sustainable impact within their organisation.

Research has shown that lack of team building and strategic thinking are among the most significant weaknesses in modern management. This course provides high calibre managers with the opportunity to build upon their business knowledge, enabling them to think and act strategically - extending their personal and business visions past the immediate horizon.

In today's rapidly changing economy, modern strategies must be flexible and adaptable. The course is designed to equip delegates with an understanding of strategic issues and their importance in the survival and growth of an organisation. It will also emphasise the importance of how to match the companies' strategic advantages to the business environment.

CMI Approved Centre
ILM Recognised Provider
CPD Certified Courses

Success of an organisation largely depends on determined, focused and motivated leaders who are able to see the big picture and advocate guiding principles, while coping with operational challenges. Irrespective of changes in goals, strategies or types of work, leaders must be able to sustain surge and velocity in fast changing markets. This intensive course will focus on providing key skills and knowledge to leaders in order to steer an organisation in all circumstances.

CPD Certified Courses

This course is designed to introduce delegates to accounting tools and techniques being used in modern business environments.  It focusses on the growing role of the management accountant in making input into strategic decision to gain and maintain competitive advantage.  It also explores how changes in environmental awareness are impacting on decision making and how this can be incorporated into accounting information.  Different approaches to budgeting and control are explored as are approaches to performance management.  Use of contemporary cases is a key feature of this course.

The programme has been designed to introduce participants to tools and techniques which will improve their knowledge and skills of project management, allowing their departments to adopt unified methods and approaches to key business projects. 

The programme will help to instil a culture of trust and teamwork, while using time and resources effectively.

All organisations, large or small, public, private or governmental need to communicate with a range of stakeholders. This course will provide participants with knowledge and tools to develop an effective marketing communication strategy. It will also examine issues related to ethics, corporate social responsibility and industry controls that limit modern marketing communication.

CPD Certified Courses

Training and development is a vital strategic function that forms a major component of organisational growth and success. It is a driving force for a group and individual efficiency and effectiveness and the ability of a company to reach its goals depends on the attitudes, skills and knowledge employees gain from training and development. This course will provide delegates with the critical knowledge and tools to improve the efficiency and effectiveness of your Training and Development department and deliver immediate results.

CPD Certified Courses

An effective supervisor focuses on stimulating tasks which improve performance and is adept at planning, innovating and facilitating teamwork. To encourage delegates to do less prodding, checking, refereeing and reprimanding, this course identifies the various methods, skills and techniques needed for effective supervising.

CMI Approved Centre
CPD Certified Courses
ILM Approved Centre

The ability to communicate effectively is critical to achieving sustained performance and business excellence. As such, business professionals must have the understanding and confidence to communicate with clients, customers, suppliers and other business associates. Challenging one-to-one and group activities will help delegates to enhance their communication skills and assertiveness.

CPD Certified Courses

A leader instils life, confidence and energy into an organisation. This course is designed to give delegates the know-how to build high performance and high trust cultures for decisive and collaborative problem solving. This course will offer an opportunity to practice staff deployment optimisation, in order to maximise organisational performance.

Modern organisations confront constantly changing circumstances, such as the compilation of global competition, computer-assisted environments and instant online communication. Change is a strong, resistant and permanent condition for all organisations. Whether anticipated or enforced, it is the management's responsibility to define and communicate new strategies, direct the changes process and ensure that success is achieved. This course will identify the key elements which leaders must consider when formulating strategy and aligning the companies' strategic advantages to the business environment.

The worldwide economic crisis has prompted the need for stronger leadership and has made talent management a business priority. It has also formed new realities for organisations and set new precedence in relation to talent management and development. In order to accomplish the company vision and implement strategies, redesigning talent frameworks is no longer an option but rather a necessity. This course will provide delegates with an opportunity to learn how to optimise talent deployment in order to maximise the organisational performance.

Delegates are provided with a comprehensive knowledge and understanding of the skills needed for effective management. This course will also provide a foundation from which delegates can recognise and develop their individual communication and organisational skills. Through case studies and practical exercises they will gain the skills needed for effective leadership.

ILM Recognised Provider

HR Administrators have a crucial role to play in contributing towards the effectiveness of their department. This stimulating new programme provides an opportunity for delegates to acquire the skills and practical application of tools and techniques, to support the key HR processes and procedures. Delegates will learn about the latest methods that HR professionals utilise today for building a high performance organisation.

This course is designed to provide delegates with an understanding of contemporary strategic issues which is essential to their organisations' long-term survival and growth in today’s rapidly changing business environment. The course reviews the main external information from many perspectives, including economic, governance, technological and accounting.  It will also provide effective sources of information which should be a key part of any executive’s environmental scanning strategy. 

Sourcing and purchasing processes are essential to the success of modern organisations.  This increasingly means sourcing both locally and internationally, each of which has associated costs and benefits. This course studies the strategic issues related to international sourcing, the pitfalls and best practices, and builds on the topics covered in the International Sourcing and Purchasing Module.

This practical and interactive course is designed to show how marketing managers and executives can contribute to, and influence, the planning and deployment of their organisation’s marketing strategy.

This programme will introduce delegates to fresh strategic approaches, which will enable them to market products and services to deliver long-term value to their organisation. Contemporary insights in marketing thinking will be reviewed and applied throughout the course.

Organisation development applies to changes in the strategy, structure, and/or processes of an entire system, such as an organisation, a single plant or a multi-plant firm. Its base is on the application and transfer of behavioural science knowledge and practice (such as leadership, group dynamics and work design), and is distinguished by its ability to transfer such knowledge and skill so that the system is capable of carrying out more planned change in the future.

It is recognised that people are the most important asset in an organisation. To utilise those assets most effectively is to orchestrate the individuals into a collective, high performance team. This course is designed to provide managers with the techniques necessary to motivate and energise individuals within their teams. Delegates will learn practical ways to lead people in achieving improved performance and outstanding results.

CPD Certified Courses

The prescriptive view of strategic planning must account for the accelerating pace of global competition, and the changing requirements for individual and company performance. This course navigates through the competitive challenges of organisations today, emphasising tools and techniques to build dynamic corporate strategies that are; agile, competitive and sustainable to change.

It is essential for HR leaders and organisational development practitioners, to understand the relation between HR and OD, and how it can be used to improve organisational and employee effectiveness. This challenging course will provide participants with the knowledge and skills to enhance OD capability and create initiatives that introduce and sustain competitive HR advantage in organisation.

In recent years we have experienced a rapid rate of change, with technological advances working hand in hand with globalisation to make dramatic changes to the way that businesses operate. New challenges have made it vitally important to be an aware and purposeful leader of change. This programme has been designed to expose business leaders to modern approaches which will allow them to shape the future of their organisations and display the principles of visionary leadership.

As innovation and technological advancement continue to develop at pace, more and more organisations are learning how to change faster to remain competitive. However, many of them tend to use outdated change management approaches that are not equipped to manage rapid changes. This course will introduce delegates to a different mindset, demonstrating methods which will prepare your organisation to embrace change and implement a Lean system.

Tomorrow's leading companies will succeed not by battling competitors but by creating new uncontested market space. This course is designed to provide delegates with the tools and techniques necessary to effectively formulate, implement and monitor a strategic growth plan. It will examine reasons for profitability and restrictions that occur in industries, as they compete within their established marketplaces for market share.

Making a presentation or submitting a report means only one chance to make an impression that people will buy into. Understanding and knowing a subject is not enough to gain the trust and commitment of an audience. The presentation and documents must be well planned, clear and logical to avoid any doubts and loss of trust. This course will provide participants with skills to polish their presentation techniques and achieve personal and business goals through delivering an impressive presentation and improve clarity and effectiveness of report writing for better customer relations, clear communication and avoidance of misunderstandings.

In today's volatile business environment companies need to enhance their budgeting process to meet the high demands placed on management. This course will deliver the understanding of the significance of budgeting and its proactive use within the organisation. Delegates will have an opportunity to explore ways in which operational cost control combined with budgeting will enhance the overall performance of themselves and their organisations.

CPD Certified Courses

Managing the audit process is an important responsibility in many organisations. This course is designed to equip participants with skills and knowledge for the practical aspects of undertaking effective audits and to prepare for audits conducted on their organisation. It will explore a detailed approach to auditing including; planning, implementation and reporting. Concepts such as corrective and preventive actions will also be explored during the course.

Leading organisations have a vision of achieving excellence and being the very best at what they do. This course is focused on arguably the most important component in achieving that vision: People Performance. This course will familiarise participants with the frameworks surrounding performance management and provide the tools and skills necessary for assessing and guiding staff contribution to the organisation.

CPD Certified Courses

The organisational quest for business effectiveness and efficiency is matched to the successful optimisation of business processes. Before a successful implementation of BPM, organisations need to assess their appetite and capacity for change, agree on an envisaged end state and construct a strategic roadmap. This interactive course develops a holistic approach to BPM and provides delegates with the required tools to evaluate and change processes to enhance their organisational performance.

Developing and maintaining the competitive advantage is a constant challenge that organisations are facing in the current environment. This course is designed to focus on building the knowledge necessary for leaders to implement and sustain a Lean culture while assessing their need and capacity for change. It will provide delegates with the required tools to evaluate and change processes to enhance their organisational performance.

Successful managers need to inspire enthusiasm and commitment in order to enhance performance and productivity efficiently. Their ability to achieve this depends on the astute use of interpersonal, motivational and communication skills. This intensive course will equip participants with the vital tools and techniques essential for developing an effective management style.

CMI Approved Course
ILM Approved Centre

This course covers proven strategic leadership and management methodologies that have resulted in breakthrough performance in international organisations. It examines theoretical and practical applications based on a concept known as Breakthrough Leadership. Delegates will receive a thorough and action-oriented view of how an executive team can drive their workforce to achieve better performance.

CPD Certified Courses

This interactive course is designed to strengthen managers’ leadership skills and develop an understanding of how to lead their teams effectively by employing influencing skills. The course will start by identifying the challenges of leading, rather than managing, and then move on to identify strategies for using influence to manage change, resolve problems and difficulties within the team and communicate more influentially.

Business leaders and senior management have a collective responsibility to communicate the big picture, and advocate guiding principles while coping with operational challenges. This course will focus on helping participants to acquire crucial skills and knowledge to effectively lead an organisation, both strategically and ethically. It will also promote the professional, intellectual, and personal development required to lead across all levels of the organisation.

This engaging practical programme is designed to provide participants with the tools and skills to plan and deliver high quality events. Delegates will also understand the practicalities and challenges of delivering high-impact events.

An inspirational leader instils life, confidence and energy into an organisation. This course gives delegates the know-how to build a high performance and high trust culture. Inspirational leadership is about the ability to motivate people to achieve high standards of performance. It takes special skills to inspire people to perform at a high level on a regular basis. As part of one's expertise, an inspirational leader should also be able to facilitate creativity and innovation in an organisation.

The significance of good and effective interpersonal skills in the workplace must not be underestimated. The ability to build rapport and confidence with others, handle challenging situations and present ideas with precision and clarity are invaluable to succeed and achieve winning results. This essential programme will provide delegates with the opportunity to review and expand the core interpersonal skills to become more confident and effective when dealing with both employees and clients.

CPD Certified Courses

This programme is designed to identify the importance of financial reporting in business while looking at the framework of accounting and financial reporting standards.  Delegates will learn how to identify key accounting issues and report them on financial statements.

This course will also explore how internal reporting contributes to control of costs, revenues, investment, and financing, which is essential in the identification and rectification of problems while making and implementing profitable and value-adding decisions.

Training and development is a critical strategic function which forms a major component of organisational growth and success. This programme will enable the specialist of training and development operations to create, manage and evaluate a cost-effective, value adding training function which meets the needs of the organisation. This course will emphasise the value of undertaking a full training needs analysis to be able to tailor training and development activities to your organisation's objectives.  It will also provide delegates with an understanding of the process underpinning the creation of training courses and the development of training specialists.

Supervisors and Team Leaders are the key players in a team’s ability to deliver successfully and positively. They also provide a vital link in delivering the organisation’s strategy, standards and expectations. This course will focus on the essential skills and qualities of effective management and leadership, building successful teams and achieving personal, departmental and company goals.

CPD Certified Courses

Successful interpersonal skills are vital if employeess are to perform at their best. This course is designed to provide delegates with essential management skills and a strong understanding of Emotional Intelligence. It will enable delegates to adopt a positive approach to dealing with challenging people, winning cooperation and developing staff to increase overall performance.

The role of the manager is central to the development of an organisation and its people, and as such is increasingly more complex and challenging. This course introduces participants to the versatile issues involved in management and equips them with the most recent management tools, techniques and skills required to be successful and to help their organisation achieve World-Class performance.

In today's competitive marketplace, the capability of an organisation's leadership team is paramount. This course encourages participants to combine the confidence, energy and vision to inspire an organisation to move forward. During the course delegates, are encouraged to recognise the importance of a high-performance and high-trust culture, which will result in an increased commitment from staff as well as improved leadership competence.

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