Training Courses

Workforce planning is a process that should be linked to the organisational strategy and organisational goals. This course has been designed to show how the approaches that need to be taken for workforce planning to align with the future changing organisational needs, to synchronise with HR planning and to be evaluated using HR metrics.

Delegates will gain a real insight into analysing the current workforce, determining future workforce needs, identify the gaps between the present and the future and how to implement solutions that will enable the organisation to achieve its strategic objectives.

This practical and interactive course is designed to show how Marketing Managers and Executives can contribute to, and influence, the planning and deployment of their organisation’s marketing strategy.

This programme will introduce delegates to fresh strategic approaches, which will enable them to market products and services to deliver long-term value to their organisation. Contemporary insights in marketing thinking will be reviewed and applied throughout the course.

This course is designed to identify the importance of financial reporting in business and understand the framework of accounting and financial reporting standards.  IFRS is the new global language of finance and accountancy.  Much of the world has now converged with IFRS, therefore it is critical knowledge for those who seek to progress their career in Finance. Delegates will learn how to identify key accounting issues and report them on financial statements.

This course will also explore how internal reporting contributes to control of costs, revenues, investment, and financing, which is essential in the identification and rectification of problems while making and implementing profitable and value-adding decisions.

Risk intelligence is essential for the executive board and senior management of your organisation to make robust business decisions.

In the modern world of business, organisations need to develop a structured and holistic approach to risk management.  There is a need to design and implement enterprise risk management in your organisation to identify, analyse and effectively manage corporate risks, to produce meaningful risk reports and to support the board to develop in implementing risk based business strategies.

Leading organisations in the modern business environment succeed not only by battling with competing organisations but by creating uncontested market space. 

This course has been designed to provide delegates with the tools and techniques required to successfully formulate, implement and monitor a plan for strategic growth.

Delegates will receive a roadmap to develop effective business plans and will be armed with the tools to strategically organise their process and people in order to deliver strategic goals in a volatile and ever changing business environment. This course will move on to examine the reasons for profitability and restrictions that occur in industries, as they compete within their established market places for market share.

This inspirational course will help delegates develop action plans to improve their leadership effectiveness, empower their team to achieve excellent results and create the culture of responsible ownership. With a focus on key leadership competencies such as Emotional Intelligence, motivation and powerful leadership communication, this course will enhance delegates’ strategic thinking and provide the skills to lead with greater impact.

Delegates will identify their leadership vision to help them impact on their organisation's performance and achievement.

Organisations are engaged in many strategic changes. Project management is the tool used to deliver these changes and is therefore key to organisational success.

This means there is a high demand for well trained and developed project staff that will support the delivery of these changes.

This course has been designed to give you the knowledge and tools to effectively deliver projects; improving your project planning, communication, monitoring and evaluations skills to ensure effective and efficient project management.

In today’s global economy, there continues to be a relentless push for greater agility with existing or fewer resources. The agility of organisations increasingly depends on their ability to implement new business processes or to modify existing ones in a dynamic manner while rapidly adapting their information systems to these process changes.

Throughout this course, delegates will focus on the essential skills required to analyse and improve or redesign their processes and manage the people change process.

The significance of effective interpersonal skills in the workplace must not be underestimated. The ability to build rapport and confidence with others, handle challenging situations and present ideas with precision and clarity are invaluable to succeed and achieve winning results. This essential course will provide delegates with the opportunity to review and expand their core interpersonal skills and to become more confident and effective when leading, making decisions and building a collaborative environment.

This course has been designed to provide delegates with the tools and techniques required to successfully formulate, implement and monitor a plan for strategic growth.

It will also upskill delegates with the ability to innovatively generate ideas which can create business success.

Delegates will receive a roadmap to develop effective business plans and will be armed with the tools to strategically organise their process and people in order to deliver strategic goals in a volatile and ever-changing business environment.

They will also receive tools and understanding to develop internal resilience in themselves and others. This will create a culture that fosters a sustainable and collaborative approach to business. 

More than ever business managers are under an immense pressure to improve business performance and manage risks inherent in their business. To improve performance and manage risks effectively, business managers require the skills and knowledge to develop, evaluate, prioritise and manage their risk profile.

Having the skills to respond to a crisis situation and the impact this can have on all areas of your business can make a critical difference to how an organisation survives and functions when the unexpected happens.

This interactive course has been designed to look at the various risks that can put your business under unexpected pressure, and provide delegates with approaches and techniques to respond to them in an efficient and effective manner. 

Neuro-Linguistic Programming is an incredible system, which is relevant in all roles across the organisation where strong communication, persuasion and influencing skills are a requirement.

NLP has been used to deliver outstanding results in areas such as leadership, coaching and negotiating. Delegates attending this course will gain access to a resource of influential techniques to help in any situation to your benefit. Beyond public speaking, NLP equips you with a sharp sense of empathy that allows you detect the deeper, subconscious meaning to what people mean behind what they say. An NLP-equipped mind-set makes any interaction infinitely easier.

This course will introduce and build your understanding and application of NLP techniques.

Every professional needs to understand financial concepts to be able to participate in business.  This course is designed to offer delegates the essential learning they require to be an excellent commercial performer. 

The programme explores how to read and interpret published financial information, and how to understand the key ratios, which every business person should know.  It is also focuses on helping participants to have a positive impact on a company’s budgeting process, and to be effective controllers of costs and margins.  Delegates will develop skills and tools to support high-level investment decisions, equipping them to provide value to any organisation in the achievement of its financial goals.

To survive and thrive in today’s challenging business climate, organisations need individuals that boast an edge and that show the ability to innovatively generate ideas and that are capable of transforming them into business success. These leaders are multi-dimensional and have the internal resilience to develop themselves and others. They create a culture that fosters a sustainable and collaborative approach to business.   

This course focusses on equipping delegates with the leadership and entrepreneurial skills essential to survive and thrive in the modern business environment.

Strategically managing organisational change is a key challenge for HR professionals.  With organisations constantly facing rapid change from a number of drivers including customer needs, evolving markets and new technology, it is essential to understand and manage change, while controlling the impact on your personnel.

This course has been designed to provide human resources professionals with the skills to drive change effectively and to focus on key strategic issues to bring about transformational change.

Delegates will develop the tools to implement a change in organisational culture, lead through the change process and ensure employee engagement, which will deliver ongoing measurable success.

This engaging practical programme is designed to provide participants with the tools and skills to plan and deliver high quality events. Delegates will also understand the practicalities and challenges of delivering high-impact events.

This course is ideal for executives seeking to improve their knowledge across a wide spread of advanced business skills. It offers delegates a challenging and rewarding experience to succeed in their chosen profession, providing an insight into business and preparing them for what might be a further exploration.  Overall, this course will provide an excellent understanding of the foundations of business.

Delegates will also find benefit from networking with other leaders and to drawing on their experiences.

An inspirational leader instils confidence and energy into an organisation. This course gives delegates the expertise to build a high performance and high trust culture. Inspirational leadership is about the ability to motivate people to achieve high standards of performance. It takes special skills to inspire people to perform at a high level on a regular basis.

This course has been designed to provide a framework to empower an inspirational leader to facilitate creativity and innovation in their organisation.

The success of an organisation can often be attributed to determined, focused and motivated leaders who are able to see the big picture and advocate guiding principles, while responding to operational challenges.

Irrespective of changes to goals, strategies or types of work, leaders must be able to sustain surge and velocity in fast changing markets. This intensive course will focus on providing delegates with key skills to become a strategist, communicator and coach to achieve organisational goals and lead others.

In recent years we have experienced a rapid rate of change, with technological advances working hand in hand with globalisation to make dramatic changes to the way that businesses operate.

New challenges have made it vitally important to be an aware and purposeful leader of change.

This programme has been designed to expose business leaders to modern approaches which will allow them to shape the future of their organisations and display the principles of visionary leadership.

High-performing teams are able to achieve consistently excellent results, delivering increased effectiveness, productivity and profitability.

This course focuses on the approaches and skills required to build effective teams, strengthen the relationship between team members and create an environment of trust, mutual respect and confidence.

Throughout the programme, delegates will be equipped with the knowledge, skills and techniques required to lead and manage teams successfully.

Senior managers require specialist talents and skills in order to drive their organisation forward and deliver effective strategic initiatives.

With a focus on strategy, this course has been designed to highlight those challenges most often faced at a senior level.  It will to help executives to create powerful and sustainable impact within their organisation, driving change to become lead the organisation forward.

Now, more than ever, organisations need to ensure they are financially sustainable.  An excellent budgeting process is a crucial tool to achieve this. 

This course takes delegates through the whole budgeting process, from strategic planning, through target-setting and budget negotiation, to budget monitoring and variance analysis.  We examine how key performance indicators can be used to tighten up behaviour within the organisation.  In particular, we explore best techniques for the control of operational costs, and the achievement of radical cost savings where necessary.

This course focuses on the development and refinement of the mental processes required to create and foster a culture of innovative and creative thinking within your organisation. Delegates will learn how to develop creativity and build innovative teams, employing divergent thinking and Idea Management to find more than one creative solution to a set of problems.

This course will empower delegates to become the ones leading idea generation and bringing unique solutions, keeping their teams equipped for today’s business challenges.

In today’s volatile constantly changing business, it is essential that business professionals have the capability to communicate effectively with senior management, internal key stakeholders and cross culture teams. A key component of this is the ability to deliver outstanding presentations and craft effective reports.

This course will equip delegates with the skills needed to deliver impactful presentations with clarity, precision and style. It will also enable delegates to create reports that are tailored to a specific target audience with clearly defined objectives, logical structure and impactful and innovative conclusions.

Procurement is increasingly key to business success in a world of ever more complex, global and mission critical supply chains. A professional and effective procurement function is essential.

This course will equip participants with the tools to manage a modern and professional procurement function. The course will look at both internal (managing the team, continuous improvement) and external (managing suppliers) issues to equip participants to be effective managers within a modern and professional procurement function.

Negotiation is an essential part of everything a business does.  The ability to negotiate a strong agreement is one of the most valuable skills in business.

This course is designed to improve your ability to conduct negotiations with understanding and confidence, whether with clients, customers, suppliers or other business associates.

Through practical one-to-one's and group negotiation approaches, this course will help participants enhance their skills and apply the appropriate negotiation approach for any situation.

Emotional Intelligence is the ability to understand and manage your own emotions, and those of the people around you. It is about understanding your environment and having a positive influence on others to develop business sustainable success.

This course will provide the tools for a leader to achieve excellence through ideas and principles, introducing approaches to enhance the quality of one's leadership, which will deliver a measurable improvement in how others respond to them. Emotionally intelligent leaders see themselves as a part of a whole, and this course will empower delegates to do this successfully.

Leading global companies have realised that the traditional approaches to talent and leadership development have changed. Talent development is more focused on individuals that can become key players within the organisation, who have the skills and determination to keep ahead of the game in today’s competitive business environment.

This course has been designed to provide delegates the methods and techniques to create a comprehensive talent management and succession plan programmes.  Delegates will develop the tools and knowledge to build an effective communications strategy, identify outstanding executive leaders, develop and manage talent across the organisation, and create a succession plan.

 This course will provide delegates with a framework to become an authentic leader by developing and refining their communication and critical thinking skills.

The course will focus on key aspects of leadership performance, inspiring and influencing those around to achieve organisational success.

Increasingly in the rapidly changing modern business environment global companies call for the use of critical thinking, with this complex cognitive ability seen as crucial to recognising valid business argument, evaluating problems and finding innovative, creative solutions.  This course will build upon these essential techniques.

This course has been designed to introduce delegates to the increasing complexity of the modern business environment and how management accounting tools and techniques are adapting respond to this. 

It focuses on the growing importance of the management accountant in strategic decision making and securing a sustainable competitive advantage. Addresses the need for more flexible approach to planning, performance management and decision-making.  Delegates will also explore the challenges posed by increasing environmental awareness and use of data analytics.

Developing and constructing a business strategy is a multifaceted, complex and demanding process. The selection of a successful strategy is essential to securing the ongoing success of an organisation in an ever changing and unpredictable economic environment. Strategies must be flexible, adaptable and need to be continuously monitored and reviewed to ensure sustainability for the future.

This course is designed to equip delegates with an understanding of strategy and its importance in the survival and growth of an organisation. It will also emphasise the necessity of matching the companies’ strategic advantages to the business environment

This inspirational course will help delegates develop action plans to improve their leadership effectiveness, empower their team to achieve excellent results and create a culture of responsible ownership. Delegates will identify their leadership vision to help them impact on their organisation's performance and achievement.

This practical communication strategy course is designed to develop leaders by introducing them to the latest modern methods of communication. It will improve the impact you have upon your business and transform your engagement with key internal and external stakeholders.

Throughout the programme there will be a focus on advanced communication strategy, and its importance in achieving organisational goals. The course will provide you with the tools to improve engagement with your various audiences.

Project Procurement requires the application of both appropriate procurement and project approaches in order to ensure that the services and materials essential to completing a project have been obtained.

This course allows delegates to understand the challenges of balancing project requirements for immediate delivery with longer-term considerations of whole life costing.  

It will explore the key issues involved undertaking project procurement, in managing project procurement teams and understanding some of the legal and contractual challenges involved.  It will also provide delegates with approaches to plan contingencies and take corrective action when things to not go to plan.

Effective Public Relations is one of the founding disciplines of the modern organisation: without it, organisations and their leaders can flounder and fail; and the damage can be notorious and wide-ranging.

This course has been designed to enable team leaders and middle managers to deepen their theoretical understanding, strengthen existing practical skills and take a step-up in their approach and ability in effective PR.

Delegates will develop the skills and knowledge necessary to develop PR strategies and tactics, apply creative thinking to PR solutions and manage stakeholder relationships effectively.

In order to be successful, organisations need to deliver world-class levels of performance across the full range of business operations. A world-class organisation needs to be agile and needs to anticipate changing circumstances across its industry. Having the right information at the right time, organisations can make decisions and take timely actions. It needs to know that its strategic goals and targets are going to be met.

This course will focus on the operational excellence that will develop an organisational culture that achieves long-term sustainable growth and performance development through the enhancement of employee empowerment and motivation.

As a people manager or as a human resources professional, supporting a team and helping them to manage their performance and deliver high impact results is a key skill. 

This course has been designed to introduce delegates to all aspects of the performance management cycle and its links to strategy.   It will provide the skills and tools to benchmark and measure performance, while learning how KPI’s can help to manage performance at an individual, department or organisational level. 

Delegates will also develop the tools and techniques to communicate with greater impact to their teams and provide feedback that will ensure continuous improvement and development.

The modern business professional needs to be able to use spreadsheet software such as Excel to support good business decisions.  This course offers training in the enhanced use of spreadsheets to support both short-term and long-term financial decisions. 

The programme takes a practical approach, demonstrating how spreadsheet models are constructed, and how they can be tailored flexibly to specific business scenarios.  We also explore how such models can be further adapted to capture and reduce business risk.  The course offers recommendations to help delegates make their spreadsheet-based dashboards highly relevant, impactful and digestible.

“Transformation” is a term used frequently in the modern world of unprecedented disruption and market turbulence.  Transformation today revolves around the need to generate new value, unlock new opportunities, drive new growth and be more efficient. Incremental improvement cannot be guaranteed to meet organisational needs and targets, while sustained growth in the face of adversity, requires agility and consistency.

This course will provide delegates with the skills to plan and lead business transformation and manage the process of change in the pursuit of organisational growth.

This course provides high calibre leaders and executives with the opportunity to build upon their business knowledge, enabling them to think and act strategically. Delegates attending this course will examine proven business models and concepts in strategic management as well as enhance their knowledge and skills in translating corporate strategy into action.

Contract negotiation is an important part of the role of the purchasing professional. This course has been designed to demonstrate how to create value through your negotiations and to improve delegates confidence in planning and conducting them. 

The skills and techniques learned  will reduce deal cycle-times and achieve cost effective deals. Delegates will also develop an insight into how to manage the contract and ensure an effective ongoing supplier relationship.

This course covers proven strategic leadership and management methodologies that have resulted in breakthrough performance in international organisations. It examines theoretical and practical applications based on a concept known as Breakthrough Leadership. It fosters a culture of growth and allows delegates to formulate better strategic plans to overcome challenges, become more aware of their team and to adapt and use resources more effectively.

Delegates will receive a thorough and action-oriented view of how an executive team can drive their workforce to achieve better performance.

Organisational Development (OD) is an integral and critical part of an organisation’s success and is vital to ensuring effective growth and longevity. It helps to bring about significant impact on performance within a rapidly changing environment for any organisation.

This course has been designed to give participants an insight into best practice of adapting, improving and evolving an organisation so that it can grow or advance to achieve continuous growth and improvement.

Delegates will gain an insight into the Organisational Development process using a range of tools to understand where their own organisation will benefit. They will have frameworks for its implementation, guidance for best practice and metrics for measuring its impact.

Project planning is a necessity in order to ensure successful delivery of your goals, on time and on budget.  Successful projects do not just happen.  As well as project planning and control, it requires people with the right skills and knowledge.  The costs of getting it wrong are high. 

This course has been designed to provide delegates with tools and techniques that they can apply for planning, monitoring and controlling projects.  It will raise awareness of how to manage project risk, as well as equipping you with valuable tools for budgeting and auditing your project.

This course has been designed to engage leaders in the fundamentals of Lean Thinking and Practice and to provide them with the knowledge and techniques to lead their organisations to the next level. It will enable senior managers to discover that Lean is much more than simply a ‘manufacturing tool' and develop an understanding of this comprehensive system of management for any enterprise.

Delegates will recognise that the Lean Management System applies to every part of a business and is a core element of corporate strategy, whether it is for profit, non-for profit, government or non-governmental organisation. The course will challenge leaders to think about their main business problems and their role in addressing them, while emphasising that the executive team has a vital role to play in the organisations success.

This course has been designed to provide participants with an understanding of the practical elements of human resources management framework.

It will also offer an insight into the role of Human Resources in supporting the organisation, and the vital function it serves within the organisation.

The course will focus on management best practices, equipping participants with tools and techniques which can be used to implement an effective HRM system.

The responsibilities of a manager continue to change as the organisation evolves. To create powerful impact, successful managers need to create and deliver value whilst improving organisational performance. This impactful course challenges delegates to develop a greater awareness of their role and accountability, while building new approaches to achieving organisational goals.

By incorporating planning, organisation and delegation skills and techniques, delegates will gain confidence to optimise quality and performance. This course will enable delegates to apply learned skills, which will inspire others towards sustained success.

This course has been designed to examine theoretical and practical applications of a concept known as Breakthrough Leadership.

This will showcase proven strategic leadership and management methodologies which have resulted in breakthrough performance in international organisations.

Delegates will receive a thorough and action-oriented view of how an executive team can drive their workforce to achieve better performance.

It will introduce techniques to foster a culture of growth, allowing them to better formulate strategic plans, become more aware of their team, and use resources more effectively.

The prescriptive view of strategic planning must account for the accelerating pace of global competition, and the changing requirements for individual, team and company performance.

This course navigates through the challenges of organisations today, giving delegates tools and techniques to build dynamic corporate strategies that are agile, competitive and resilient. Understanding the strategic aspects of management is critical for sustainability and success.

In a dynamic world environment organisations are, by default, people-centric. 

Much research in strategic management has been directed at how competitive advantage can be gained from internal sources, however the connection between people and technology can be a truer indicator to the extent of this.

By analysing resources, capabilities and competences holistically, an organisational strategy becomes ever more important to implement and review constantly.

This course has been designed to provide essential tools and techniques to ensure strategic success by introducing delegates to the importance of integrating your organisations resources, competencies and capabilities in strategic development.

Training and development is a vital strategic function that forms a major component of organisational growth and success. It is the driving force for both individual, team and business effectiveness.

This course will provide delegates with the critical knowledge and tools to improve the efficiency and effectiveness of their department to deliver both immediate and longer-term results.

Delegates will develop the approaches and understanding implement training and career development plans which will enhance employee engagement, improve succession planning and give a greater focus to career development.

A well-developed financial risk management plan will allow the organisation to develop a strategy, which will deliver continued business growth. This course will deliver the tools and techniques to enable that.

This course is designed to provide delegates with the ability to identify financial risks and mitigate them and will enhance delegates’ awareness of the subject while providing them with the tools and skills to implement risk management procedures.

Delegates will receive the knowledge and approaches, which will enable them to create financial strategies which will avoid losses, maximise profits and act quickly in making sound investment decisions.

Adopting a Quality Management System (QMS) is a critical strategic decision within an organisation, which has the potential to improve overall performance and provide a platform for sustainable development.

This course has been designed to demonstrate the benefits to an organisation of implementing a Quality Management System based on International Standards.  It will equip delegates with the knowledge and understanding to develop Quality strategies and a robust framework within the organisation for continual improvement.

An organisation’s people have a key role to play in an effective cyber-security strategy, with many of the most basic attacks being avoidable by raising staff awareness on cyber risk.

Developing an effective cybersecurity culture depends on raising the levels of awareness and understanding of cyber risk and embedding ‘security-aware’ values and behaviours across your organisation. 

This course is designed to equip delegates with an understanding of cyber threats within their organisation and to make them think carefully about their actions both during and outside working hours.  It will also provide them with approaches to address incidents and how to prepare business continuity plans, should an event arise.

Talent management seeks to attract, identify, develop, engage, retain and deploy individuals who are considered particularly valuable to an organisation.

Any talent management schedule should align with business goals and strategic objectives. By managing talent strategically, organisations can build a high performance workplace, encourage a ‘learning’ organisation, add value to their employer brand and improve diversity management.

This course has been designed to help delegates to develop their skills and improve the talent management process. 

Understanding Diversity and inclusivity matters is key for managers who aspire to leadership roles.

The course aims to provide the skills to navigate challenging situations and organisational cultures, develop the skills and confidence to lead effectively and handle situations which are often invisible to others.  Delegates will learn essential skills and strategies for success as a leader in any workforce. Throughout the course you will explore what it takes to be a transformational leader and develop critical Emotional Intelligence skills which will take your leadership to the next level.

Change can provide significant challenges in any area of life, and corporate leadership is no exception. Being a successful leader depends on embracing change by seizing opportunities, throwing out old models and developing new ways of doing business.

An inspirational leader instils life, confidence and energy into an organisation and this course will provide delegates with the know-how to build a high performance and high trust culture. This course provides the tools and approaches for Inspirational Leadership, which will motivate employees through the process of organisational change as well as demonstrate how to manage personal expectations in a highly engaging and positive way.

All organisations, large or small, public, private or governmental need to communicate with a range of stakeholders. This course will provide participants with knowledge and tools to develop an effective marketing communication strategy. It will also examine issues related to ethics, corporate social responsibility and industry controls that limit modern marketing communication.

An understanding and strategic approach to procurement is increasingly important to all senior and specialist staff.

Global and mission critical supply chains of growing complexity depend on effective procurement. All senior and specialist staff need to understand and support effective procurement to ensure project and operational success.

This course will equip participants with a strong understanding of procurement, best practices in tendering, a strategic approach to suppliers, supplier management and risk management. It will also cover the application of key communication skills to the tendering process and effective contract management.

Team Leaders are key players in a team’s ability to deliver successfully and positively on their goals. They provide a vital link in delivering the organisation’s strategy, standards and expectations. This course will focus on the essential skills and qualities of effective management and leadership, building successful teams and achieving personal, departmental and company goals.

Throughout the course delegates will receive fresh perspectives and the skills to lead their teams towards success.

This course has been designed to provide delegates with an understanding of critical commercial issues affecting the business which will improve their ability to influence decisions and take a key role within the organisation.

With a strong commercial focus, this course will inform and motivate staff to take a strategic focus to their work leading to a more cost effective and profitable business impact. This course will also improve how delegates work with internal and external stakeholders.

It will introduce delegates to a range of key business areas by employing memorable and practical approaches to complex areas such as commercial awareness, strategy implementation and contract management.

This course has been designed to equip delegates with the skills and knowledge to effectively lead change initiatives in global organisations.

According to research conducted by the Kotter Institute, 70% of change initiatives end in failure.  Delegates attending this course will focus on the techniques and approaches required to deliver successful change.  We will address the critical factors which are vital to reaching your goals, including the people and cultural side of change, managing the change process effectively and guiding your impacted personnel through the change process in a sustainable and emotionally supportive way.

Operational management and team dynamics are at the core of achieving business strategic goals. This course takes a practical approach to bringing together those important tools that will enable individual and team potential to be realised.  

Delegates will learn how to build teams in alignment with company strategy and values, creating cultural awareness, strengthening competencies, retaining talent and effectively delivering results with empowered teams. The course will also focus on the need to be inclusive and understand individual motivation and differences, ensuring that valuing growth and team development are amongst the first thoughts of insightful leaders.

It is essential for modern managers to have the ability to understand, motivate and manage their individuals and teams effectively.  Helping others manage their performance and ensuring they have the right skills, knowledge, experience and behaviours to do a good job and get good results is crucial for any organisation.

The performance of one individual can affect that of the whole organisation. This is why effective performance management is so critical.

This course has been designed to help delegates develop a set of people skills to perform accurate and effective performance reviews, understand different employee behavioural types and how best to get the best out of them, lead performance in a fair and consistent way, diagnose and deal with underperformance and apply the skills and techniques to manage ‘difficult’ conversations with confidence.

Sustaining organisational performance during an era of radical change depends upon an organisation's ability to harness its human power. For this reason, senior management will expect Human Resource departments to demonstrate how they can add value to the organisation. 

This course has been designed to provide delegates with the skills to drive their HR departments to be more pro-active in delivering strategic, rather than operational, HR policies and practices. It will focus on how the HR function within organisations can make decisions and accomplish strategic choices to deliver effective organisational change, enhancing change leaderships skills and improving recruitment and talent management approaches.

Social Intelligence (SI) is a blend of skill and social awareness enables business leaders to interact effectively with others and to gain buy-in and cooperation in the workplace.

Using a combination of Emotional Intelligence and cognition, Social Intelligence is a skill, which can to be learned and developed.  This course will provide delegates with approaches, ideas and principles to enhance the quality of delegates’ leadership, develop great self and social awareness and refine skills to become a socially intelligent leader. 

Delegates will develop a deeper understanding of an area that will have a positive influence on their leadership style, the organisation and culture and their ability to enable others to develop business sustainable success.

This interactive course has been designed to provide delegates with a clear understanding of the dynamics occurring between people when they are working on a one-to-one or group basis.

This course will enhance the personal style of delegates by introducing participants to a range of coaching and mentoring models, learning styles and communication tools, improving performance and delivering benefit to the team and the organisation.

Effective decision-making and problem solving are key to business success. Companies can sustain competitive advantage and improve overall business performance by making better and faster decisions and executing them more effectively.

This course will equip delegates with tools and techniques for decisive and skilled decision-making and problem solving. This forward thinking approach will help them outperform their competitors and become market leaders.

This course will be of benefit for those managers who may find themselves regularly dealing with risk management related issues.  Preparing for situations which will cause business disruption is a critical element of any businesses planning, but has become especially relevant in the modern world.  Each risk related decision can be vital, having an impact on operations, personnel and revenue.  This course has been designed to provide delegates with the skills to identify, plan for and monitor risk

As well as introducing key risk planning principles and preparing delegates to make better and more timely decisions, the course will introduce the key concepts of risk across the organisation and of critical decision making tools required to manage through a crisis.

Being able to navigate flexibly between different styles of management is crucial in order to successfully lead a team comprised of differing skill-sets and personalities.

This course delivers the knowledge and understanding to grow team capabilities, plan the workforce effectively and improve team dynamics while achieving organisational goals and delivering projects efficiently.

Delegates will gain the necessary skills to delegate and assign responsibilities, manage time, conduct productive meetings and communicate with impact in face-to-face and remote interactions. 

Being able to negotiate effectively is vital at all levels of an organisation. Everyone from senior executives to contract managers are engaged daily in negotiations that determine the organisations success. Many of these are internal and are often no less important than negotiations with external parties.

This course will equip participants with a structured and strategic approach to negotiation. Participants will be introduced to the latest thinking and techniques from the field of negotiation. They will also have chance to practise these approaches and techniques during the course and recieve feedback from the trainers.

Training and development is a critical strategic function, which forms a major component of organisational growth and success. Ensuring the right people get the right training and development so that they can work efficiently is a challenging task, which when conducted effectively will bring huge gains for teams and individuals.

This course has been designed to guide delegates through the vital elements of identifying and collating training needs. It will provide them with the essential tools to ensure they will be able to formulate and deliver a successful and professional development plan for their team or organisation.

Public Relations (PR) is an essential management responsibility that no organisation can be without. It has its own theories, practices, tools and methods.

In a fast-changing communication world, PR practitioners need to keep up with the new ways of reaching and convincing their audiences if they are to achieve their desired results in a competitive information environment.

This course provides the skills to use PR at the corporate level and to maximise the marketing of products and services. It will equip delegates with the knowledge and approaches to plan effective PR strategies, build campaigns and to use PR in a marketing or a crisis situation.

The introduction of a Value Added Tax (VAT) in GCC countries has led to a requirement for companies to upgrade the skills of their accounting staff to fully understand and properly account for the VAT. This course will enable delegates to understand VAT and apply it in a practical manner.

This course will cover the principles, techniques and skills involved in the systems required for VAT, its accounting and reporting to the authorities.

This course will take an approach, which will have relevance and focus whether you are in the early stages of the implementation of VAT or are in the process of preparing for its introduction in the future.

Employing the right people is essential for any business and to ensure your organisation is recruiting the best candidates, a robust and well thought through recruitment, selection and people development strategy is critical. 

Whilst most organisations will be governed by legislation, it is equally important to identify and embed best practice. 

This course has been designed to plan thoroughly for recruitment, ensure integrity in selection and interviewing approaches and employ effective onboarding methods.

It will showcase tools and techniques for a well-executed people development process, which supports and builds employee engagement, retention and commitment. 

This course is designed to provide delegates with an understanding of contemporary strategic issues which is essential to their organisations' long-term survival and growth in today’s rapidly changing business environment. The course reviews the main external information from many perspectives, including economic, governance, technological and accounting.  It will also provide effective sources of information which should be a key part of any executive’s environmental scanning strategy. 

 This course is designed to develop the interpersonal and professional skills required for office managers to enable them to effectively manage administrative tasks. 

Delegates will be presented with a practical overview of the hands-on managerial duties, responsibilities and the essential knowledge required for fulfilling their role successfully.

Building and leading teams is essential to organisational success. Whether office based or virtual, efficient and effective team leadership is essential. For a team to achieve its goals, it requires skilled and committed individuals coming together to achieve common goals.

During the course delegates will gain an insight into effective leadership and will acquire the skills to build and develop a team to achieve their potential.  There will focus on the key elements of team performance and techniques for managing virtual teams and workers.

All stages of a commercial contract are crucial in order to achieve organisational objectives, minimise risk and maximise the commercial value of the agreement.

This course has been designed to equip delegates with the best practice in tendering, contract drafting and contractor management, as well as tools and techniques to avoid and resolve disputes.

It will also focus on developing the essential negotiation skills required to succeed, whether finalising a project contract, a construction commitment or an outsourcing service agreement.

Delegates will receive the latest legal and commercial insights, alongside essential skills often overlooked in contract management, such as effective communication and bargaining.

Commercial business strategy enables organisations to cope with the ever-changing business scene by gaining fresh perspectives and devising new approaches to challenges. Strategic planning brings delegates the knowledge on how to expand business acumen and lead the organisation to success.

This course is designed to provide a progressive and structured framework that enables delegates to develop and apply skills for critical and ethical strategy development.

The pressure on companies to deliver projects on time and to budget is growing. This means that project managers need to be using high-level project management skills and operating with the most up-to-date approaches.

This advanced project management course has been designed to provide delegates with an overview of modern best practice methodologies and techniques to meet the demands of managing multiple and complex projects.

In an uncertain world, the only certainty is your individual skill set and approach. This advanced course will provide delegates with the tools to deliver effectively.

This course has been designed to provide delegates with an understanding of key issues arising when calculating compensation and pay structures and developing attractive and suitable benefits packages. The knowledge and approaches introduced will enable managers to implement an effective system that will support organisational and individual performance, will analyse and benchmark the organisations existing compensation and benefits structure, and will help to ensure the alignment of compensation and benefits strategy with long term corporate objectives.

In addition, delegates will develop an awareness of how Industrial Relations have evolved into Employee Relations, which is having significant impact on business outcomes and employee well-being.

The performance of your people is a key factor in achieving your strategic goals.  Managing them effectively is more about the people than the task and the ability to motivate your team by helping them focus on exactly what needs to be done and when, will lead your team to excel.

This course will give delegates the tools to measure and manage performance, enabling you to gain a greater insight into the strengths and weaknesses of your team, an understanding of what underpins team dynamics and confidence to manage their performance to deliver increased productivity.

This understanding of your team, and the individuals within it, is a vital personal tool that will enable you to manage anyone, anywhere and in any business environment.

The management of projects and tasks extends into the job description of every manager in the modern working environment; therefore it is not only project managers who need to be proficient in these skills. Department heads and line managers should be able to manage a project to success, which means within budget and to a deadline.

This course will equip delegates with the skills to effectively plan, manage, implement and deliver projects and large-scale tasks for themselves or for senior stakeholders.

Delegates will discover techniques for conducting feasibility studies, project scoping, creating schedules including milestones and deadlines, time estimation techniques, monitoring and controlling progress, managing project teams, and project handover and evaluation.

It is more and more important that today’s professionals and executives understand and participate in financial strategy.  This course aims to ensure that business decisions are made in a way, which supports required investor return, and minimises financial risk. 

In this programme, we analyse the main sources of corporate finance, and show how business and project decisions can be modelled and monitored to satisfy funder requirements.  We also examine how corporate financial risk can be minimised, and explore how problem business projects can be restructured into more appropriate corporate vehicles.

The role of training the trainer is vital to the success of learning. Trainers are the key to the delivery of successful and impactful training sessions. The ability of the trainer to transfer their knowledge to their delegates and ensure that this information is retained is vital. This course has been designed to provide trainers with the knowledge and skills required to design and deliver effective training and development sessions.

It will arm you with various learning styles, learning methods, activities and exercises and will give guidance in the art of designing training programmes, which deliver results for your team and organisation.

This informative and practical course will equip delegates with the tools and techniques to better understand the value of capturing and working with HR data to support business strategies.

The course takes an evidence-based approach to HR procedures and demonstrates the value of looking at information and interpreting analytics in order to solve workforce problems.

It will provide delegates with the ability to extract crucial data, create actionable plans and positively impact HR metrics and business performance.

The ability to communicate effectively is critical to achieving sustained performance and business excellence. As such, business professionals must have the understanding and confidence to communicate with clients, customers, suppliers and other business associates. Challenging one-to-one and group activities will help delegates to enhance their communication skills and assertiveness.

This course is designed for all those in leadership and managerial positions who recognise that good communication skills and assertiveness are key factors in enabling them to achieve outstanding performance within the workplace. This course will be of great value for anyone looking to improve leadership communications across the organisation

In a rapidly changing and evolving business environment, re-directing your business strategy is a necessity of survival and finding competitive advantage.

Modifying an organisation's strategic plan involves analysing the current business practices, determining where and when adjustments are required and taking risks.

This course is designed to equip delegates with an understanding of business strategy and its importance in the survival and growth of an organisation.

It will also emphasise the necessity of managing change initiatives, associated risks and employee challenges, to ensure the successful implementation of the improved business strategy.

In the modern business environment, effective dispute resolution is of critical importance when trying to minimise the damaged relationships and costs of commercial disputes.

This course will give delegates an insight into dispute resolution, as well as the ways in which dispute resolution, mediation and settling disputes can be implemented in order to avoid court litigation. Delegates will also develop an understanding of how to communicate with legal teams whatever the necessary course of action

Modern organisations look at what is required by their customers, and at where their suppliers are sourcing their requirements. This broader view allows the organisation to increase profits, increase customer satisfaction and reduce risks. 

This course has been designed to look at all the links in the supply chain, and to allow delegates to create effective and implementable strategies for adding value, improving performance and reducing risk.

This comprehensive course has been designed to equip delegates with the skills and knowledge needed to effectively formulate and implement strategies in today's fast-paced and ever-changing business environment. By the end of this course, delegates will be able to apply a range of strategic analysis tools, create effective strategies, set objectives, and communicate them across the organization.

Delegates will be exposed to a variety of topics, including the formal structured business planning process, strategic management, strategy implementation, continuous business improvements, creating new market space and growth strategies, inspirational leadership, creating a shared vision, creativity and innovation, teamwork and involvement, and leading change. By exploring these areas in-depth, delegates will be able to develop a comprehensive understanding of how to apply these principles to their own business environments.

This course will consist of practical skills based sessions which will empower delegates to present to the media with confidence and presence.  This course will enhance the key attributes required when delivering the organisation’s message in a confident and engaging manner while inspiring trust. Our dynamic and interactive approach will allow delegates to experience the challenges of facing journalists and TV interviews in a demanding and realistic environment, showing how to retain control and clarity while facing questions under pressure.

In today's competitive market place, the role of marketing is becoming more vital for the success of the overall business and its achievements. This course will provide delegates with essential marketing skills needed to maximise business opportunities. It will enable them to write and implement a marketing plan within the context of the organisation's strategy and culture, helping to grow the business and improve profitability.

Communications is a strategic management discipline. For an organisation to represent itself at its best, strategic communication is essential.

This course has been designed to provide delegates with a deep understanding of strategic communications in a modern workplace, to enable them to introduce and develop strategic approaches for their own organisation, and gives them to tools to implement strategic communications programmes.

Delegates will learn the theoretical principles, necessary skills and tools required for this vital and rigorous management discipline, understand how to plan for a crisis and how to evaluate the success of a strategy.

Digital tools and trends are becoming key factor in the modern business environment and Digital Strategy has become a critical factor in growing and sustaining organisations.

As we enter a period of unprecedented change, it is essential to adopt well-constructed digital strategies that change in the way we communicate, develop content and manage brand recognition and reputation.

This course has been designed to guide delegates through the process of identifying, articulating and executing digital opportunities that increase organisation’s competitive advantage, while sharing best practices and practical tips to support digital enterprises.

It will provide skills and knowledge to enhance operations through digitisation and enable stronger customer engagement.