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Talent Management - Developing Key Personnel



One of the key challenges faced in the current business environment is to develop and maintain a competitive advantage. Leaders and managers need to create a sustainable environment in which valuing and developing talent is second nature. These concepts must become embedded in the culture of the organisation in order for it to succeed. This in-depth development course will provide participants with the knowledge and tools required to create and manage a successful talent management strategy.

Who should attend

This stimulating course is designed for all managers and team leaders who wish to develop a clear understanding of what an integrated talent management strategy looks like. It will also help devise strategies that will assist in making a real success of creating a talent valued culture.


Defining Talent Management

  • What is talent?
  • The difference between talent, potential and high performance
  • Talent management as a process

Aligning Talent Management to your Business Strategy

  • The role of talent management in enabling people to deliver the strategy
  • Understand the requirements of your organisation and customers
  • Engage the business in ownership

Identifying Talent

  • How do you ' spot talent '?
  • Identifying talent within an organisation
  • Identifying the gaps
  • Effective recruitment strategies to identify and attract talent externally
  • Retaining talent

Understanding Individual and Team Performance

  • Manager’s role in identifying performance issues in the team 
  • Evaluating individual and team performance and behaviours
  • Providing help and support in order to improve performance of an individual

Performance Management

  • Conducting a performance counselling session for an individual
  • Actioning plan to address a performance issue
  • Manager’s role in a disciplinary and grievance situation

Interpersonal Relationship Skills

  • Listening and questioning
  • Identifying methods and techniques of applying assertiveness effectively
  • Conflict resolution

At the end of this course participants will be able to:

  • Support strategic management through talent management
  • Increase organisational potential through identifying talent
  • Identify performance targets and opportunities
  • Introduce effective recruitment strategies
  • Effective conflict resolution
  • Creative decision making
  • Develop effective interpersonal skills
  • Attentive questioning and listening
  • Assertiveness
  • Conflict Resolution
  • Human Resource Strategy
  • Performance Appraisal
  • Performance Management
  • Recruitment and Selection
  • Talent Management

VAT: Courses held in London are subject to VAT at the current rate

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