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Preparing the Organisation for Continuous Change
12-12 Dec 19 (London)
Course family: Leadership -
Event Planning Logistics
15-19 Dec 19 (Dubai)
Course family: PR and Media -
Building and Managing High Performance Teams
15-19 Dec 19 (Dubai)
Course family: Management
Successful Supervisory Skills for Team Leaders
Achieving Business Success utilising NLP
Introduction
In order to fulfil a role of a supervisor and achieve results through effective supervision of staff requires a range of skills. This course will provide participants with the skills necessary to increase work effectiveness and acquire an improved understanding of how to perform as a manager or supervisor in the workplace. NLP is the difference that makes the distinction between those who excel and those who get by; it will give participants new skills to communicate, motivate, influence, negotiate, lead, and empower.
Who should attend
This practical course is designed for prospective managers, supervisors, team leaders, department heads and those who wish to obtain necessary skills for leading an effective team and work flow.
Identifying the Role of Supervisor/Team Leader
- Recognising the differences and similarities
- Understanding the fundamentals of the role
Appreciating the Organisation's Goals, Purpose and Key Tasks
- Recognising what impact goals have on task completion
Creativity and Business Process Mapping
- Implement, monitor and maintain improvements
The Teamwork Approach
- Teambuilding and co-operation
- Motivation and direction
- Coaching and counselling
- Performance appraisal
The Advanced Skills Necessary for Recruitment and Selection
- Realising the process of selecting the right candidate
Introduction to Leadership Thinking and Styles
- Understanding as a leader what your preferences
Organising the Workflow
- How to apply tools and techniques to organise the flow of work
Setting Targets and Priorities in Co-operation with Other Departments
- Understanding collaboration
- Recognise the impact on teams when setting and achieving targets
Understand the Definitions, Principles and Benefits of NLP and its Use in Business
- Five Pillars of NLP and how they apply in our everyday life
- Enhancing your business and personal success
Develop Greater Flexibility to Respond to your Environment
- Motivate and manage yours and others emotions
- Know how to set well-formed outcomes/goals and take action
Effective Communication and Influence
- Building rapport quickly with everyone you interact with
- Improving results by challenging what limits your performance
Solving and Resolving Problems and Conflicts
- Problem solving and decision making
- Build good quality relationships
- replacing conflict with co-operation
- Become more creative and embrace change and new challenges
Interpersonal Relationship Skills
- Improve personal supervision/appraisals and discipline of staff
- Become an effective team member and leader of a team
At the end of the course delegates will be able to:
- Build dynamic teams
- Conduct staff appraisals
- Coach and counsel their staff
- Identify leadership styles
- Make management decisions and effectively solve problems
- Apply motivational tools and techniques
- Introduce effective recruitment strategies
- Enhance performance at meetings, negotiations, and presentations
- Influence, lead, empower and motivate others
- Develop creativity and flexibility in day-to-day business
- Change unwanted behaviours and habits in positive ways
- Recognise and use powerful language patterns
- Build and maintain rapport - the key to successful relationships
- Increase flexibility of behaviour
- Coaching and Mentoring
- Communication
- Conflict Resolution
- Creativity and Innovation
- Decision Making
- Interpersonal Skills
- Leadership
- Performance Appraisal
- Problem Solving
- Recruitment and Selection
- Team Building
- Teamwork
- Workforce Planning
“LMC is a place that I always look forward to attending. The wealth of knowledge from the trainers, the environment and customer service are great. Keep it up LMC!”
“I must commend LMC management for all that they do! The sessions are well presented, the team are friendly and the environment is perfect! I cannot wait to come back, Thank you!”
“I found the course provided by LMC was very beneficial to my role here in Qatar.”
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Effective Project Procurement Management, Planning and Control
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Risk and Crisis Management
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Advanced Commercial Awareness
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