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Robust Leadership and Executive Decision Making

Decisive and skilled decision making with Lean Leadership


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Maintaining a competitive advantage is a critical element in achieving outstanding business performance. Senior management executives must respond to changes in the economy and marketplace by making rapid and enhanced decisions based on precise data and research. This course will equip delegates with tools and techniques for decisive and skilled decision making which will help them to outperform their competitors and become market leaders by focusing on the skills of Lean Leadership.

Who should attend

This challenging course is designed for executives, directors and senior managers who have the responsibility to make important decisions by reviewing, analysing and evaluating critical issues. Also, it would benefit those who are interested in creating greater efficiency within their company and leading others through the Lean process.

10 days

London | £5750


Leadership Style and Approach to Decision-Making

  • The problem-solving/decision-making cycle
  • Your decision-making style
  • Consequences of different decision-making styles
  • Decision politics and strategic thinking

Defining the Problem

  • Setting desired outcome(s)
  • Data gathering – fact finding
  • Identifying options
  • Charts, maps, and diagrams
  • Pareto analysis
  • Ishikawa analysis
  • Constraint analysis

Creating a Productive, Solution-Oriented Culture - Evaluation Tools and Techniques

  • Encouraging creativity and innovation
  • Personal styles of learning and problem-solving
  • Stages of effective problem-solving
  • Giving constructive feedback

Risk Managing and Scenario Planning

  • Identifying potential risks
  • Planning for uncertainties
  • Evaluating alternatives

Financial Information and Decision Making

  • Reading the balance sheet to support decision making
  • Analysing the business intelligence
  • Financial troubleshooting

Why Introduce Lean?

  • How to increase customer satisfaction to gain repeat business
  • Identify and reduce waste – shorter lead times, lower costs
  • Improved profitability, process control and utilisation of resources
  • Companywide teamwork - breaking down functional barriers
  • Seven wastes of Lean Leadership

Introduction – Setting the Scene - “What Lean Means for Business?”

  • Introduction to Lean – What is lean management all about?
  • Definitions – Jargon Busting
  • Managing objections and practising 'respectful' management
  • Breaking down functional barriers and ‘silo’ management structures

Lean Tools – An Overview – Looking at the Tools and the Impact They Have

  • 7 Wastes
  • 5S and visual factory
  • Kanban
  • Cellular manufacturing
  • Zero Quality Control, Source Inspection & Poka Yoke
  • Jidoka
  • Single Minute Exchange of Dies (SMED)
  • Total Productive Maintenance (TPM)
  • Lean office
  • Value stream mapping

People – “Winning the Hearts and Minds”

  • How to create a lean environment from disorder and chaos
  • Gemba and Sensei Walks
  • Responsibility, accountability and ownership - 10 lean doctrines
  • How to bring about a lean environment by effective communication

How to Build a Lean Culture by Utilising Self-managing, Empowered Teams

  • Sustainable problem-solving techniques
  • Initiating Kaizen and Kaikaku (Kaizen Blitz) activities - making it work for your business
  • Utilising alliances with third parties
  • Getting the 'cynics' on board the programme

At the end of the course delegates will be able to:

  • Identify the root cause of the problem in a given situation
  • Map out the likely consequences of alternative decisions
  • Weigh the importance of individual factors and choose the best course of action
  • Follow decisions through to conclusion
  • Prepare for uncertain times and analyse risks
  • Use financial information and business intelligence for decision making
  • Appreciate the lean tools available to their business
  • Recognise ‘waste’ and non-value added activities throughout their organisations processes and their leadership practices.
  • Generate diagnostic value stream maps of their own processes
  • Appreciate standardised work plays in an organisation
  • Re-enforce the lean message on a daily basis
  • Create and then sustain a lean programme
  • Creativity and Innovation
  • Decision Making
  • Giving Constructive Feedback
  • Leadership
  • Lean Leadership
  • Problem Solving

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