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Risk Management and Decision Making



This comprehensive course is meticulously designed to equip Managers, Department Heads, and Directors with advanced risk management skills essential for navigating the complexities of modern business environments. Delegates will gain hands-on experience in identifying, assessing, and mitigating risks while enhancing their decision-making capabilities during crises. The course framework integrates practical tools and strategic insights, empowering professionals to safeguard their operations and lead with confidence under uncertain conditions.

Who should attend

This course is ideal for Managers, Department Heads, and Directors seeking to enhance their risk management expertise and decision-making skills in critical situations. Participants will benefit from a deeper understanding of risk dynamics across different operational levels and will learn to implement robust risk mitigation strategies. It is particularly beneficial for those in leadership roles who are responsible for steering their teams and departments through challenging and unpredictable business landscapes.


Understanding and Assessing Risk

  • Exploring the concept of risk and its impacts on operations
  • Applying risk management at the operational level
  • Integrating risk management with organisational goals
  • Establishing risk tolerance and acceptable risk thresholds
  • Utilising risk management models and frameworks


Operational and External Risk Management

  • Identifying internal and external risk types
  • Analysing risk interdependencies within operations
  • Applying Enterprise Risk Management (ERM) strategies
  • Understanding external influences using STEEPLED analysis
  • Specifying and categorising different risk types


Risk Analysis and Mitigation

  • Differentiating between 'Likelihood' and 'Impact' in risk assessment
  • Creating a departmental risk management assessment matrix
  • Developing and maintaining a risk management register
  • Strategies for eliminating, mitigating, deflecting, or accepting risk
  • Implementing continuous risk monitoring practices


Strategic Decision-Making in Crisis Management

  • Identifying key risk areas during a crisis
  • Utilising critical information and intelligence for decision-making
  • Analysing new data and its implications on decision-making
  • Applying facts versus assumptions in crisis situations
  • Effective communication of decisions to stakeholders


Enhancing Organisational Resilience

  • Building resilience through strategic risk management
  • Incorporating risk considerations into strategic planning
  • Fostering a risk-aware culture within the organisation
  • Advanced techniques in risk anticipation and forecasting
  • Reviewing and improving risk management frameworks

At the end of this course, delegates will be able to:

  • Assess and prioritise risks using advanced risk management models.
  • Develop strategic risk mitigation plans tailored to their organisational needs.
  • Effectively communicate risk assessments and decisions to stakeholders.
  • Utilise Enterprise Risk Management to integrate risk considerations across all organisational levels.
  • Apply critical decision-making tools during crisis situations.
  • Foster a risk-aware culture within their teams and departments.
  • Enhance organisational resilience against potential disruptions.
  • Implement continuous risk monitoring and improvement practices.



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