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Recruitment, Selection and Talent Retention

Best Practice



The driving force of any organisation is its people. That means that attracting the best people, selecting them for the most appropriate job roles, and retaining them through motivation and development is crucial. This course will provide delegates with the essential skills for recruitment and selection, as well as experienced input, and invaluable tools, to ensure effectiveness in their HR role.  From identifying the need to fill a position, right through to their training and development plan and personal objectives. Delegates will have the opportunity to learn and develop these skills, with new ideas, which will allow them to gain confidence in a safe environment, facilitated by experienced and knowledgeable tutors.

Who should attend

This course is aimed at HR professionals, analysts, coordinators and specialists whose roles and responsibilities include human resources planning, recruitment, interviewing and training.


Identifying the Requirements to Support the Organisational Strategy and Operational Objectives

  • Creating a job specification 
  • Preparing and planning an advertising 
  • Competency and skills matrix 

Preparing for the Interviewing Process

  • Examining factors that may affect the interview
  • Gathering appropriate information
  • Developing a range of practical job focused tests 
  • Scoring and recording

The Interview 

  • Creating rapport
  • Questioning and listening - communicating effectively using NLP
  • Timing, structure and good practice
  • Inviting talented people to demonstrate what they're good at

Selection Process

  • Ability testing and psychometric tests - to use or not to use
  • Discussing the best candidate and choosing the right person
  • Selection techniques and methods

Commitment to the Final Choice - Preparing for the New Employee

  • Induction preparation and planning
  • Setting objectives for their performance and development
  • Succession planning, progression plans and CPD

Needs Analysis and Training Implementation

  • Understanding organisation's needs
  • Defining training and development requirements

Effective Evaluation Techniques and Tools

  • Getting effective feedback in the short, medium and long terms
  • Identifying return on investment

By the end of the course delegates will be able to:

  • Link the organisational strategy and operational objectives, to identity recruitment needs
  • Create a job specification
  • Communicate both; the vacancy, and, organisational representation
  • Match the application to vacancy requirements
  • Plan and conduct an interview
  • Use selection methods and techniques
  • Conduct training needs analysis
  • Evaluate the training, and measure outcomes
  • Human Resource Strategy
  • Recruitment and Selection
  • Training and Development
  • Training ROI

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