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Persuasive Communication using NLP

IN63

Introduction

Neuro-Linguistic Programming is an incredible system, which is relevant in all roles across the organisation where strong communication, persuasion and influencing skills are a requirement.

NLP has been used to deliver outstanding results in areas such as leadership, coaching and negotiating. Delegates attending this course will gain access to a resource of influential techniques to help in any situation to your benefit. Beyond public speaking, NLP equips you with a sharp sense of empathy that allows you detect the deeper, subconscious meaning to what people mean behind what they say. An NLP-equipped mind-set makes any interaction infinitely easier.

This course will introduce and build your understanding and application of NLP techniques.

Who should attend

This dynamic course had been designed for any manager, HR / Learning and Development professional or member of staff who would like an introduction to NLP and an opportunity to utilise these powerful techniques to enhance their business performance.

COURSE PROFILE

Components of Neuro Linguistic Programming (NLP)

  • What is NLP and how does it work?
    • Principles, history and business applications
  • Model of communication and the perceptual filters to your world
  • Verbal and non-verbal communication
  • Thinking patterns
  • Eye accessing cues

Enriched communication 

  • Business linguistics - sensory specific language
    • V.A.K.O.G Ad - recognise and speak their language
  • Deletions, distortions and generalisations
  • Presuppositions - the beliefs of excellence
  • Changing limiting beliefs

Reproducing excellence through modelling 

  • Benchmark the elements of excellence
  • Listening and hearing, the success to understanding
  • Effective questioning techniques
  • Persuasive body language techniques
  • Utilising rapport to transfer the skill

Persuading and influencing

  • Developing compelling goals
  • Leading the way forward
  • Persuading and influencing to gain buy in
  • Perceptual positions - learning from hindsight
  • Handling conflict and reframing

Predicting the future self

  • Detailed personal history to tap into the resources you want
  • Developing a resourceful state - anchoring self confidence
  • Managing personal development
    • Logical levels of change
  • T.O.T.E. model for self-regulation and personal improvement

 

SKILLS

At the end of this course, delegates will be able to:

  • Understand the communication cycle
  • Develop listening skills
  • Use questioning techniques to provide clarity and avoid misunderstanding
  • Develop rapport to achieve better results when communicating
  • Effectively impact others using persuasive communication
  • Deal with conflict effectively
  • Improve interpersonal relationships at all levels
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