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Organisational Development


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Organisation development applies to changes in the strategy, structure, and/or processes of an entire system, such as an organisation, a single plant or a multi-plant firm. Its base is on the application and transfer of behavioural science knowledge and practice (such as leadership, group dynamics and work design), and is distinguished by its ability to transfer such knowledge and skill so that the system is capable of carrying out more planned change in the future.

Who should attend

This essential course is designed for; senior HR practitioners, managers and team leaders who are involved in improving the organisations processes and its effectiveness.


What is Organisational Development

  • Organisational development and organisational effectiveness
  • The importance of strategy in organisational development
  • Define and measure organisational climate

Difference and Consequences of Macro and Micro Organisational Development

  • Differing perspectives of organisational development
  • Organisational climate, culture, norms, values and power structure
  • Realising the importance of better understanding of internal politics

Worker Commitment

  • Structure of roles in organisation
  • Inter-group collaboration
  • The combination of the authority based on roles, knowledge and skills
  • The creation of an open system of communication

Aspects of Quality of Working Life

  • Healthy and safe working conditions
  • Development and growth of human capacities
  • Growth and security
  • Social integration of people
  • Constitutionalism
  • The social relevance of work

Enhancing the Effectiveness of Training Programmes

  • Performance management
  • Prepare a development plan
  • ROI
  • Training evaluation and its impact in the workplace

At the end of the course delegates will be able to:

  • Understand organisational development as a process
  • Understand organisational climate and how it can be measured
  • Recognise the balance between macro and micro organisational development
  • Identify the specific elements of the quality of working life
  • Prepare and monitor a development plan
  • Communication
  • Performance Management
  • Organisational Development

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