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Business Process Management



This course can be customised to client requirements.

For fees and relevant details please contact Customer support or call
+44 207 724 6007

The organisational quest for business effectiveness and efficiency is matched to the successful optimisation of business processes. Before a successful implementation of BPM, organisations need to assess their appetite and capacity for change, agree on an envisaged end state and construct a strategic roadmap. This interactive course develops a holistic approach to BPM and provides delegates with the required tools to evaluate and change processes to enhance their organisational performance.

This course is delivered as Online Training. Learn more about our approach.

Who should attend

This challenging course is essential for managers and those involved in process improvement. It is also well suited for those with process experience such as engineers, IT and operational professionals with the responsibility to make it happen.

2 days

Online Course | £1600


Business Process Management

  • Analysing and evaluating the effectiveness of current processes
  • Preparing and communicating the findings
  • The 5 steps of Business Process Management (BPM)

Creating People-Centred Processes

  • Engaging key stakeholders to ensure process change is delivered
  • Implementing feedback for organisational change
  • Creating People-Centred Processes



At the end of the course delegates will be able to:

  • Map business processes
  • Determine competitiveness through benchmarking
  • Business process analysis and evaluation
  • Develop and implement effective business processes
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