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Organisational Development



Organisational Development (OD) is an integral and critical part of an organisation’s success and is vital to ensuring effective growth and longevity. It helps to bring about significant impact on performance within a rapidly changing environment for any organisation.

This course has been designed to give participants an insight into best practice of adapting, improving and evolving an organisation so that it can grow or advance to achieve continuous growth and improvement.

Delegates will gain an insight into the Organisational Development process using a range of tools to understand where their own organisation will benefit. They will have frameworks for its implementation, guidance for best practice and metrics for measuring its impact.

Who should attend

This essential course is designed for senior managers, HR professionals, OD specialists, internal change agents as well as managers and team leaders who are required to support and contribute to improving the organisation’s processes and its effectiveness.


Organisational development strategy 

  • Designing the Organisational Development strategy
  • The importance of gaining buy-in and working with stakeholders
  • Planning for a strategic review of the organisational structure
  • Carrying out Force Field Analysis

Frameworks and diagnostic tools

  • Analysing the gaps between the current position and the desired future of an organisation
  • Establishing a future state analysis using PESTLE, SWOT
  • Using various quality models
  • Applying organisation design frameworks

Organisational Development interventions

  • Planning to minimize and fill in any identified gaps
  • People-centric intervention: performance management, reward & motivation
  • Growth interventions: coaching, mentoring, training facilitation and action learning
  • Technical interventions: business process re-engineering (BPR), outsourcing, restructuring scenarios
  • Strategic interventions: business planning, transformational programme

Initiatives and good practice

  • Implementing Organisational Development plans
  • Using change management models – Kotter’s 8 Step Model for Change
  • Creating change advocates/champions
  • Effective communication strategies

Organisational metrics, value and impact

  • The role of HR analytics – benchmarking & performance indicators
  • Monitoring, auditing and reviewing techniques to evaluate change strategy
  • Maximising value gained from organisation resources and capabilities
  • Measuring ‘return on investment’

At the end of this course, delegates will be able to:

  • Undertake an organisation review and develop a needs analysis
  • Use a range of frameworks or diagnostic tools to analyse the organisations gaps
  • Understand the various organisational development interventions
  • Implement initiatives and good practice using robust change management practices
  • Use a range of evaluation metrics to show the value and impact of organisation development

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