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Interpersonal Effectiveness and Collaborative Employee Relations

IN22

Introduction

In today's dynamic workplace, effective interpersonal skills and collaborative relations are crucial for achieving exceptional performance and fostering a productive environment. This essential course aims to enhance delegates' abilities to build rapport, handle challenging situations, and communicate ideas with precision and clarity. Over the course, participants will develop key leadership skills, improve their assertiveness, and master effective communication techniques. Additionally, they will learn to cultivate a collaborative team environment, and enhance problem-solving and decision-making skills. By the end of this course, delegates will be equipped with practical tools and approaches to boost their performance and address workplace challenges confidently.

Who should attend

This course is designed for Managers, Supervisors, Team and Project Leaders, and those responsible for providing clear direction to others. It is ideal for professionals in mid-level management and supervisory roles who aim to enhance their managerial skills, team leadership, performance management, and effective communication within the workplace. This course is suitable for individuals looking to advance in their careers by strengthening their leadership abilities and fostering a collaborative work environment.

5 days

London | £4950
Dubai | £4950

23 - 27 Sep 24 (London) 02 - 06 Dec 24 (London) 31 Mar - 04 Apr 25 (London)
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COURSE PROFILE COMPETENCIES BOOKING
COURSE PROFILE

Leadership Skills

  • Developing knowledge of personal leadership style
  • Understanding the impact of leadership styles on team cohesion
  • Developing Emotional Intelligence
  • Encouraging innovation and learning
  • Sustaining team growth and nurturing new leaders

 

Developing Personal Impact through Assertiveness

  • Understanding non-assertive behaviours and managing them
  • Applying assertiveness techniques
  • Recognising and standing up for assertive rights
  • Building confidence for successful outcomes
  • Practising assertiveness in real-life scenarios


Effective Communication Skills

  • Exploring the communication cycle and its barriers
  • Improving communication with the Johari Window
  • Enhancing listening and hearing skills for better understanding
  • Employing effective questioning techniques
  • Using persuasive body language tools

 

Building a Successful Collaborative Team

  • Aligning teams with the organisation's vision
  • Leading through the stages of team development
  • Identifying roles and behaviours of a successful team
  • Shifting from silos to collaboration
  • Facilitating team-building activities

 

Problem-Solving and Decision-Making in Teams

  • Understanding principles of effective decision making and problem-solving
  • Utilising practical problem-solving tools and techniques
  • Identifying decision-making styles and their appropriate use
  • Recognising barriers to effective decision making
  • Applying decision-making processes to real-world scenarios
SKILLS

 At the end of this course, delegates will be able to:

  • Develop and adapt their leadership style to enhance team performance.
  • Utilise emotional intelligence to improve interpersonal interactions.
  • Apply assertiveness techniques to manage conflicts and express ideas confidently.
  • Implement effective communication strategies to build strong workplace relationships.
  • Facilitate team development and encourage a collaborative environment.
  • Employ problem-solving tools to address workplace challenges.
  • Make informed and effective decisions within a team setting.
  • Foster a culture of innovation and continuous improvement within their teams.

 

BOOKING

VAT: Courses held in London are subject to VAT at the current rate

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