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Identifying Training Needs and Preparing a Development Plan



Training and development is a critical strategic function, which forms a major component of organisational growth and success. Ensuring the right people get the right training and development so that they can work efficiently is a challenging task, which when conducted effectively will bring huge gains for teams and individuals.

This course has been designed to guide delegates through the vital elements of identifying and collating training needs. It will provide them with the essential tools to ensure they will be able to formulate and deliver a successful and professional development plan for their team or organisation.

Who should attend

This highly practical course is designed for Training and Development Analysts, Controllers and all those with overall responsibility for formal and informal training and development activities within the organisation, delivering solutions to meet organisational needs.


Identifying and analysing the needs of your business

  • Understanding the goals and requirements of an organisation
  • The difference between TNA (Training Needs Analysis) and LNA (Learning Needs Analysis)
  • Processes and procedures to assess perceived needs
  • Working with stakeholders and identifying key people involved
  • Communicating the TNA process at all levels within the organisation

Conducting a Training Needs Analysis

  • Designing a Training Needs Analysis
  • Using tools to record and track information
  • Appreciating the importance of current records
  • Designing different approaches to gathering information
  • Producing reports and disseminating the information to stakeholders

Focusing on developing teams

  • Identifying and assessing the current skills, knowledge and behaviours of a team
  • Creating an organisational competency framework using a simple competence matrix
  • Evaluating your actual skills set against the future needs of the business
  • Creating the right environment for team development
  • Setting team objectives for career enhancement and development

Preparing and implementing the development plan

  • Formulating a training and development programme
    • Individual and team development plans
  • Choosing training providers and understanding costing elements 
  • Monitoring and assessing the programme: evaluating during and after
  • Formal or informal interventions: using the 70:20:10 approach to learning

Communicating your findings

  • Evaluating the process and conducting feedback meetings
  • Adjust and improve the process
  • Measuring and sharing successes and missed opportunities
  • Return on investment
  • Presenting findings – getting the message across

At the end of this course, delegates will be able to:

  • Design a Training Needs Analysis
  • Develop a competency matrix and framework
  • Set learning objectives
  • Gather and collate information
  • Produce a report detailing your findings
  • Evaluate training events and the TNA process
  • Display enhanced presentation skills

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