Open Courses

Identifying and analysing the needs of your business

• Understanding the goals and requirements of an organisation
• The difference between TNA (Training Needs Analysis) and LNA (Learning Needs Analysis)
• Processes and procedures to assess perceived needs
• Working with stakeholders and identifying key people involved
• Communicating the TNA process at all levels within the organisation

Conducting a Training Needs Analysis

• Designing a Training Needs Analysis
• Using tools to record and track information
• Appreciating the importance of current records
• Designing different approaches to gathering information
• Producing reports and disseminating the information to stakeholders

Focusing on developing teams

• Identifying and assessing the current skills, knowledge and behaviours of a team
• Creating an organisational competency framework using a simple competence matrix
• Evaluating your actual skills set against the future needs of the business
• Creating the right environment for team development
• Setting team objectives for career enhancement and development

Preparing and implementing the development plan

• Formulating a training and development programme
  • Individual and team development plans
• Choosing training providers and understanding costing elements 
• Monitoring and assessing the programme: evaluating during and after
• Formal or informal interventions: using the 70:20:10 approach to learning

Communicating your findings

• Evaluating the process and conducting feedback meetings
• Adjust and improve the process
• Measuring and sharing successes and missed opportunities
• Return on investment
• Presenting findings – getting the message across