Open Courses

Decision Making and Problem Solving for Leaders



In today's fast-paced and complex business environment, effective decision-making and problem solving are crucial for leadership success. This course provides senior leaders with advanced tools and techniques to enhance decision-making and tackle challenging situations strategically. Over five days, participants will develop skills to make informed, quick, and impactful decisions, thereby driving their organisations towards achieving competitive advantage and superior performance.

Who should attend

This course is specifically designed for senior executives, team leaders, and managers who are tasked with making high-stakes decisions in their organisations. Participants are likely to be experienced leaders who require advanced strategies to address, analyse, and resolve complex issues effectively. This programme is ideal for those who aim to refine their decision-making processes and lead with confidence in a dynamic business landscape.


Leadership Style and Decision-Making Approach

  • Identifying personal leadership and decision-making styles
  • Exploring the problem-solving/decision-making cycle
  • Analysing consequences of different decision-making styles
  • Employing strategic thinking to influence decision-making
  • Assessing factors that affect decision politics within organisations


Navigating Complexity in Problem Solving

  • Defining complex problems and identifying viable options
  • Conducting effective fact-finding and data gathering
  • Utilising flowcharts and diagrams for problem analysis
  • Applying Ishikawa analysis to determine root causes
  • Implementing Design Thinking to innovate and solve problems


Enhancing Decision-Making with Technology

  • Integrating technology tools for enhanced data analysis
  • Utilising AI and machine learning for predictive analytics
  • Adopting big data to inform decision-making processes
  • Leveraging real-time data for immediate decision needs
  • Exploring technological solutions for operational efficiency


Mastering Risk and Scenario Planning

  • Identifying and assessing potential risks
  • Developing robust scenario planning techniques
  • Linking current decisions to historical data and trends
  • Evaluating alternatives to make well-rounded decisions
  • Exploring different strategic options through scenario analysis


Cultivating a Productive and Solution-Oriented Culture

  • Building a culture focused on solutions and outcomes
  • Encouraging creativity and innovative thinking
  • Harnessing cognitive diversity within teams
  • Applying various styles of solution-finding to real-world issues
  • Promoting continuous improvement and adaptability

At the end of this course, delegates will be able to:

  • Assess and adapt their leadership and decision-making styles to suit different scenarios.
  • Apply strategic thinking and problem-solving methodologies to complex business challenges.
  • Utilise advanced data analysis and technological tools for informed decision-making.
  • Develop and implement effective scenario plans to mitigate risks.
  • Foster a creative, innovative, and solution-oriented organisational culture.
  • Leverage cognitive diversity to enhance team problem-solving capabilities.
  • Integrate real-time data and predictive analytics into daily decision processes.
  • Champion continuous improvement and adaptability within their teams and broader organisation.



VAT: Courses held in London are subject to VAT at the current rate

Upcoming Courses
Courses Finder   Full Course Schedule