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Building and Managing High Performance Teams



Well managed teams are more committed to delivering better results and increasing effectiveness, productivity and profitability. High-performance tams have an advantage over the work of individuals because each member can offer new ideas, talent and viewpoints.

Managers need to develop new skills to manage teams as well as individuals. Managing teams however, is complex and can cause conflict due to different expectations, overlapping functions and responsibilities and interpersonal resistance. During the course, delegates will be gaining an insight into the component of building and managing high performance teams.

Who should attend

This practical course is designed for lLne Managers, Supervisors and Team Leaders who are responsible for providing clear direction and leadership to their teams in order to achieve maximum effort, commitment and achievement of the set goals.


Effective team management

  • Leader or manager?
  • Creating a vision for the team’s success
  • Developing roles, structure, complementary skills and diversity of the team
  • Setting Effective Objectives and Expectations
    • S.M.A.R.T.E.R
    • Defining what makes an effective goal, meaningful and motivating

Building a successful team

  • Defining success in a team environment
  • Developing a teams aligned to the organisations vision
  • Roles and behaviours of a successful team
  • Encouraging problem solving to develop team cohesion

Team sustainability and performance

  • Develop a ‘continuous learning culture’
  • Building on individuals’ strengths
  • Empowerment - the energy of sustainable teamwork
  • Understanding the reasons for underperformance and techniques to manage it
  • Recognising achievement to motivate others

Managing virtual teams – But real people

  • Virtual Teams v Static Teams
  • Challenges of leading a virtual team
  • Hiring (or developing) people suited to virtual teamwork
  • Elements of successful virtual teamwork
    • Autonomy, collaboration and trust
  • Overcoming virtual distance by utilising technology to communicate and engage

Team communication challenges

  • Develop communication strategies that build a culture of continuous collaboration
  • Manage conflict assertively with individuals and the team
  • Influencing and persuading to promote healthy working habits
  • Handling conflicts and managing internal politics

At the end of this course, delegates will be able to:

  • Create a successful team environment
  • Successfully set team objectives
  • Develop and set team roles for performance
  • Inspire and influence others
  • Motivate others
  • Fully empower team members
  • Manage a virtual team

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