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Building and Managing High Performance Teams



High-performing teams are able to achieve consistently excellent results, delivering increased effectiveness, productivity and profitability.

This course focuses on the approaches and skills required to build effective teams, strengthen the relationship between team members and create an environment of trust, mutual respect and confidence.

Throughout the programme, delegates will be equipped with the knowledge, skills and techniques required to lead and manage teams successfully.

Who should attend

This practical course is designed for new and existing Managers, Supervisors and Team Leaders who aspire to lead and manage high performance teams.


Effective team management

  • Leader or manager?
  • Creating a vision for the team’s success
  • Developing roles, structure, complementary skills and diversity of the team
  • Setting Effective Objectives and Expectations
    • S.M.A.R.T.E.R
    • Defining what makes an effective goal, meaningful and motivating

Building a successful team

  • Defining success in a team environment
  • Developing a teams aligned to the organisations vision
  • Roles and behaviours of a successful team
  • Encouraging problem solving to develop team cohesion

Team sustainability and performance

  • Develop a ‘continuous learning culture’
  • Building on individuals’ strengths
  • Empowerment - the energy of sustainable teamwork
  • Understanding the reasons for underperformance and techniques to manage it
  • Recognising achievement to motivate others

Managing virtual teams 

  • Virtual Teams v Static Teams
  • Challenges of leading a virtual team
  • Hiring (or developing) people suited to virtual teamwork
  • Elements of successful virtual teamwork
    • Autonomy, collaboration and trust
  • Overcoming virtual distance by utilising technology to communicate and engage

Team communication challenges

  • Develop communication strategies that build a culture of continuous collaboration
  • Manage conflict assertively with individuals and the team
  • Influencing and persuading to promote healthy working habits
  • Handling conflicts and managing internal politics

At the end of this course, delegates will be able to:

  • Create a successful team environment
  • Successfully set team objectives
  • Develop and set team roles for performance
  • Inspire and influence others
  • Motivate others
  • Fully empower team members
  • Manage a virtual team

VAT: Courses held in London are subject to VAT at the current rate

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