Open Courses

Level 5 Management and Leadership Certificate

Chartered Management Institute (CMI)



Gain the Level 5 Management and Leadership Certificate by attending this valuable and engaging 5 day course.

The Level 5 Management and Leadership Certificate  aims to develop personal management capabilities, make effective use of information in decision-making, operations and the development of the skills in managing people.

LMC courses will provide you with the best chance of success first time.

The qualification is normally completed within 6 months, but learners have up to 3 years. The minimum number of guided learning hours is 50.


Who should attend

The qualifications are developed for middle managers, helping them to develop their skills and experience, improve performance and prepare for senior management responsibilities.

To study and complete the assessment takes between 3 and 6 months.


This course will cover the programme outline of Unit 5012V1 – Being a leader and Unit 5001V1 – Personal development as a manager and leader

Managing Individuals and teams

  • Describe the manager’s role in identifying performance
  • issues in the team
  • Describe how to evaluate individual and team
  • performance and behaviours
  • Identify the limits of responsibility for dealing with
  • individual and team performance
  • Identify the range of approaches available

Managing Performance and greivances

  • Describe the different methods available in providing help and support in order to improve performance of an individual
  • Explain how to conduct a performance counselling session for an individual
  • Explain the importance of maintaining confidentiality
  • Agree with a team member an action plan to address a performance issue
  • Explain the range of support services available
  • Explain how to ensure that the desired outcomes are achieved
  • Explain the circumstances when disciplinary and grievance procedures may be invoked
  • Explain the first line manager’s role in a disciplinary and grievance situation
  • Identify why records of action plan achievements and actions taken are required

Personal development planning

  • Identify the importance of continual self-development in achieving organisational objectives
  • Assess current skills and competencies against defined role requirements and organisational objectives
  • Identify development opportunities to meet current and future defined needs
  • Construct a personal development plan with achievable but challenging goals

Implementing personal development plans

  • Identify the resources required to support the personal development plan
  • Develop a business case to secure the resources to support the personal development plan
  • Identify benefits obtained from improvements
  • Discuss the processes required to implement the personal development plan
  • Evaluate the impact of the personal development plan on the achievement of defined role requirements and organisational objectives
  • Review and update the personal development plan

Staff Welfare

  • Discuss the relationship between staff welfare and
  • organisational objectives
  • Explain the process for assessing staff welfare
  • Explain the actions to be taken by the manager in dealing with a staff welfare issue
  • Describe how to communicate responsibilities for staff welfare to the team
  • Discuss records that may be maintained to demonstrate that staff welfare is supported

At the end of the course delegates will receive the CMI Award in Management and Leadership and be able to: 

  • Identify issues which affect performance
  • Know how to select and apply the best course of action to address a performance issue
  • Be able to take action to achieve the performance issue of an individual
  • Assess and plan for personal professional development
  • Plan the resources required forpersonal professional development needs
  • Implement and evaluate the personaldevelopment plan
  • Support and promote staff welfare