Open Courses

Level 5 Coaching and Mentoring Certificate

Chartered Management Institute (CMI)



Gain the Level 5 Coaching and Mentoring Certificate by attending this valuable and engaging 4 day course.

The Level 5 Coaching and Mentoring Certificate  aims to develop personal management capabilities, make effective use of information in decision-making, operations and the development of the skills in managing people.

LMC courses will provide you with the best chance of success first time.

The qualification is normally completed within 2 months, but learners have up to 3 years. The minimum number of guided learning hours is 130.

Who should attend

The Level 5 qualifications in Coaching & Mentoring are ideal for anyone seeking to develop their coaching and mentoring skills.

To study and complete the assessment takes between 3 and 6 months.


This course will cover the programme outline of Unit 5014 Introduction to managament coaching and mentoring, Unit 5015 Management of Coaching and Mentoring and Unit 5016 Using coaching and mentoring skills as a manager

Introduction to Coaching

  • Describe the purpose of coaching in human resources development
  • Describe the role of mentoring in management
  • Evaluate the difference between coaching and mentoring
  • Evaluate the benefits of coaching in performance management
  • Explain the role of coaching in team learning

Introduction to Mentoring

  • Evaluate the benefits of mentoring in performance management
  • Explain the role of mentoring in team learning
  • Analyse the role of a manager as a coach
  • Analyse the role of a manager as a mentor
  • Explain how coaching and mentoring is linked to organisational objectives

How learning styles support coaching and mentoring

  • Determine the different learning and development styles of self and individuals
  • Review the impact of the differing learning styles on the development and operation of coaching and mentoring programmes
  • Construct a development plan to support individual and team styles using coaching and mentoring activities

Developing coaching and managing skills as a manager

  • Assess current skills of communication and people development to support personal practice of coaching and mentoring
  • Identify learning and development opportunities to meet personal skills needs and to develop own practice
  • Evaluate skills and practices and produce a personal development plan in relation to mentoring skills

Coaching in the organisation

  • Develop a coherent, congruent statement of ethics for coaching programmes and activities
  • Analyse the impact of personal and organisational values and belief systems on the delivery of coaching activities
  • Evaluate personal coaching performance, detailing ways of dealing with beliefs, values, diversity and conflicts of interest

Coaching and mentoring programmes in the workplace

  • How coaching and mentoring is used by an organisation
  • The benefits of coaching and mentoring to an organisation
  • The organisational impact of using coaching and mentoring

Management coaching as a human resources development tool

  • The impact on an organisation of establishing a coaching and mentoring culture
  • Barriers to change affecting coaching and mentoring
  • Overcoming organisational and individual resistance to implementing coaching and mentoring
  • Developing a plan to support individuals in the adoption of change

Monitoring and evaluating coaching and mentoring within an organisation

  • Implement coaching and mentoring programmes within an organisation
  • Establish processes and mechanisms to record and monitor the impact of coaching and mentoring
  • An implementation strategy to ensure continuous improvement

At the end of the course delegates will receive the CMI Award in Coaching and Mentoring and be able to: 

  • Understand the concept and purpose of management coaching and mentoring
  • Determine the use of management coaching as a tool in human resources development
  • Determine the use of management mentoring as a tool in human resources development
  • Understand the relationship between coaching and mentoring and organisational objectives
  • Determine how learning and development styles support the coaching and mentoring practice
  • Develop skills as a manager in coaching and mentoring
  • Articulate and develop a coherent ethical framework to support coaching within an organisation