Open Courses

Leading in a VUCA World



The speed of change and disruption in the modern business environment has increased the level of volatility, uncertainty, complexity, and ambiguity (VUCA) facing organisations of all sizes and industries. 

The ability to lead an organisation and manage people through such volatile times has now become an absolute necessity. Today, more than ever, leaders must show resilience, strength and precision when making decisions.

This course will provide delegates with the confidence, skills, and techniques to fully understand the implications of VUCA on themselves and their organisation.  It will enhance the leadership skills required to thrive in a rapidly changing environment.

Who should attend

This course is designed for all professionals who are assuming responsibility for leading others or those aspiring to those positions. It will benefit all those who seek to develop the skills to survive and thrive in the rapidly changing modern business world.

5 days

London | £4950


Understanding the challenges of VUCA

  • VUCA - The New Norm - Volatility, Uncertainty, Complexity and Ambiguity
  • Understand the VUCA world and its impact on leadership and organisations
  • Traditional leadership Vs and VUCA leadership
  • The VUCA Leader - Self-awareness and emotional intelligence
  • Leadership and Change – The guiding principles of VUCA

Leading through Volatility

  • What is volatility – The VUCA definition
  • How volatility impacts the organisation and the people within
  • Leadership in volatile times – How to guide and inspire a team
  • Creating a shared vision - Building a culture of trust and collaboration

Leading through Uncertainty

  • The organisation and the team– Culture and Dynamics
  • Effective communication techniques to gain understanding
  • The Factors – Geopolitical, Social, Economic and Environmental
  • Manage Uncertainty – Motivating and guiding your team

VUCA – Leading through Complexity

  • Complexity, Awareness and understanding
  • Define Roles and Responsibility using RAM (responsivity assignment matrix)
  • Data and information: Effective Problem solving and decision making
  • How to create understanding using creativity and innovation

VUCA – Leading through Ambiguity

  • VUCA - The definition of Ambiguity
  • Understanding and selecting the right model for “continuous improvement”
  • Organisation and Agility
  • Teambuilding and Agility

At the end of this course, delegates will be able to:

  • Understand the leadership challenges caused by VUCA
  • Apply VUCA leadership skills
  • Guide and inspire their teams through volatility
  • Communicate effectively when facing uncertainty
  • Show resilience in challenging circumstances
  • Make effective decisions in complex situations