The significance of good and effective interpersonal skills in the workplace must not be underestimated. The ability to build rapport and confidence in others, handle challenging situations and present ideas with precision and clarity is invaluable to succeed and achieve winning results. This essential programme will provide delegates with the opportunity to review and expand the core interpersonal skills to become more confident and effective when dealing with both employees and clients.
This programme will provide delegates with the opportunity to review and expand the core interpersonal skills to become effective when dealing with people.
Who should attend?
This essential course is designed for managers, supervisors and team leaders who are responsible for providing clear direction to others by using good communication skills and assertiveness as a key factor to achieve outstanding performance.