Open Courses

Influential Communication and Critical Thinking

Lead and manage teams effectively by using influencing skills


(3 Reviews)


This interactive course is designed to strengthen managers’ leadership skills and develop an understanding of how to lead their teams effectively by employing influencing skills. The course will start by identifying the challenges of leading, rather than managing, and then move on to identify strategies for using influence to manage change, resolve problems and difficulties within the team and communicate more influentially.

Who should attend

This innovative and practical course is designed for managers, team leaders and executives with responsibility for leading others or those aspiring to those positions. It will benefit all those who require strong decision-making skills and the ability to lead and inspire their team.


Appreciating Leadership Challenges

  • Developing self-awareness of your personal leadership style and its impact on others
  • Distinguishing between leadership and management
  • Developing your own natural authority through greater self-awareness

Strategies for Influential Leaders

  • Leading beyond authority – influential leadership
  • The power of emotional intelligence
  • Influencing through authority or expertise
  • Leading change and understanding conflict personal issues

Effective Communication

  • Understanding the complexities of non-verbal communication
  • Increasing buy-in with Coaching and Feedback
  • The art of Persuasion and Influencing

Using Influence for Effective Team Performance

  • Motivating rewarding and leading teams
  • Understanding how implementing creativity and innovation influences
  • Effective problem-solving
  • Collective decision-making

At the end of the course delegates will be able to:

  • Evaluate your strengths and weaknesses
  • Develop a plan for strengthening your skills
  • Make a difference as an individual at any level in the organisation
  • Establish credibility and maintain it over your career
  • Operate across the organisation and constituent groups with expertise and ease.
  • Understand why some people in your organisation have more impact than others
  • Navigate the informal side of an organisation to get things done and make change happen
  • Identify and read politically- charged situations 
  • Coaching and Mentoring
  • Communication
  • Decision Making
  • Emotional Intelligence
  • Giving Constructive Feedback
  • Influencing
  • Leadership
  • Problem Solving

VAT: Courses held in London are subject to VAT at the current rate

Upcoming Courses
Courses Finder   Full Course Schedule  
Courses Information