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HR for Non-HR managers


(3 Reviews)


The course is designed to prepare non-HR personnel to deal with the complexities and challenges of managing today's workforce. It provides comprehensive coverage of the major human resource responsibilities from strategic and operational perspectives. The course involves both practical and theoretical considerations in the professional development of non-HR personnel in the field of human resources management.

Who should attend

This essential course is designed for managers, team leaders, supervisors and all those who want to develop and increase their competency in human resource management.


Human Resource Management

  • Overview of Human Resource Management
  • Understanding the needs of business and strategy
  • Roles and responsibilities
  • Developing an HRM system for individual departments

Employee Recruitment and Selection

  • Talent management
  • Identifying and retaining talent

Developing your Staff

  • Training needs analysis
  • Internal development schemes
  • Outsourcing training

Performance Evaluation

  • People management: setting standards and motivation
  • Analysing individual and team performance
  • Performance management and appraisal
  • Manage underperformers

Workplace Behaviour and Office Management

  • Understanding grievance, misconduct and sickness absence
  • Business communication
  • Diversity in the workplace (age, rank, culture, skills and competencies)

At the end of this course participants will be able to:

  • Understand the human resource management responsibilities of a manager
  • Support the HR policies and procedures; acknowledging their responsibilities and duties
  • Undertake performance assessment and appraisal
  • Create a compensation and benefits scheme
  • Manage challenging behaviour and resolve minor grievances and misconduct
  • Identify training needs and prepare a development plan
  • Understand and appreciate the importance of assertiveness
  • Communication
  • Human Resource Management
  • Recruitment and Selection
  • Performance Appraisal
  • Talent Management
  • Training Needs Analysis (TNA)

VAT: Courses held in London are subject to VAT at the current rate

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