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Human Resources Administration


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HR Administrators have a crucial role to play in contributing towards the effectiveness of their department. This stimulating new programme provides an opportunity for delegates to acquire the skills and practical application of tools and techniques, to support the key HR processes and procedures. Delegates will learn about the latest methods that HR professionals utilise today for building a high performance organisation.

Who should attend

This course is specifically designed for HR Administrators and those who wish to gain a complete overview of the department's role, activities and responsibilities to maintain high performance within the organisation.


Defining the HR function

  • Defining the purpose of HR and personnel management
  • Roles and responsibilities of the Human Resources Administrator
  • Typical HR department structures
  • Advantages and disadvantages of centralised and distributed HR
  • Understating the importance of a HR department within an organisation

Job Analysis & HR Information systems

  • Understanding the importance of employment contracts, rights and obligations
  • Job analysis process
  • The use and application of job analysis information
  • Collecting the appropriate information
  • Developing job descriptions and personal specifications

Recruitment and Selection

  • Human resourses planning and recruitment process
  • Interviewing and selection process
  • Assessment and development centres
  • Aptitude tests and psychometric profiling
  • Documents verification

Training and Development

  • Understanding the training and development function
  • The role of Training Administration
  • Conducting induction and basic job training for new employees
  • Understanding the learning cycle
  • Training co-ordinator - Validation and evaluation

Performance Management and interpersonal communication skills in HR

  • The fundamentals of Performance Management
  • Performance appraisal and review
  • The pros and cons of performance appraisals
  • Giving positive and negative feedback
  • Developing assertiveness

At the end of the course delegates will be able to:

  • Understand the structure of a HR department
  • Perform job analysis
  • Create job descriptions and persona specifications
  • Understand the steps involved in a recruitment process
  • Deliver the induction and basic training for a new employee
  • Plan and administer performance appraisals
  • Assertiveness
  • Communication
  • Human Resource Administration
  • Performance Appraisal
  • Performance Management
  • Recruitment and Selection

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