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Human Resources Management and Career Development



This course provides participants with the knowledge, skills and techniques required to effectively manage, develop and utilise human resources in an organisation. The course will also familiarise participants with the principles and techniques of human resource management, manpower planning and career development.

Who should attend

This highly recommended course is designed for HR specialists, personnel and training managers and those involved in manpower and career development operations.


Factors Affecting Manpower Planning and Career Development

  • Human Resource Management
  • Objectives and conventional duties
  • Generating Human Resource Policies and Tactics
  • Supporting corporate, divisional and functional strategies

Contemporary Personnel Issues

  • Downsizing
  • Restructuring
  • Disciplinary and grievances procedure

Recruitment and Selection

  • Recruitment requirements to fit organisational strategy
  • Creating a target recruitment policy
  • Assessing your interviewing: competency-based, assessment centres and others
  • Outsourcing the recruitment function

Interpersonal Relationship Skills in Teams (the Art of NLP)

  • Creating a rapport 
  • Praising and giving constructive feedback
  • Handling conflict 

Reward Management System

  • Job evaluation
  • Factors affecting pay levels
  • Salary structures
  • Pay administration

A Strategic Approach to Training and Development

  • Linking training to the business plan
  • Planning and costing
  • Integrating quality and other policies in training

Analysis of Training Needs at Departmental and Organisational Level

  • Writing training objectives, standards and performance measures
  • The learning process and learning curve
  • Levels of competencies, styles of adult learning

Performance Appraisal & Assessment as Essential Development Tools

  • Organisation, team and individual development course
  • Interactive skills: the appraisal interview
  • Managing underperformance

Succession Planning and Career Development

  • Personnel research and career planning
  • Individual career management
  • Talent management

Designing Departmental and Corporate Training Courses

  • Selecting material for learners or trainers
  • Co-ordinating training
  • Delivering training sessions

Effective Evaluation Techniques and Analysing the Return

  • Measuring learning during training
  • Measuring the effect or training in the workplace
  • Long-term evaluation
  • Devising and developing appropriate questionnaires
  • Analysis the information and presenting findings

At the end of this programme delegates will be able to:

  • Conduct staff appraisals
  • Implement effective career development strategies
  • Assess and plan for manpower requirements
  • Determine an appropriate organisational HR design
  • Identify performance targets and opportunities
  • Incorporate performance reward systems
  • Implement effective HR practices
  • Determine training return on investment
  • Create a succession plan
  • Assertiveness
  • Career Development
  • Communication
  • Conflict Resolution
  • Human Resource Management
  • Organisational Development
  • Performance Appraisal
  • Performance Management
  • Recruitment and Selection
  • Training and Development
  • Training Needs Analysis (TNA)
  • Training ROI
  • Workforce Planning

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