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HRM for Managers (Achieving business success using NLP)

Achieving Business Success Using NLP

HR18

(3 Reviews)

Introduction

The complexities and challenges of managing today's workforce put increasing pressure on managers who are non-HR practitioners. The course involves both practical and theoretical considerations in the professional development of non-HR personnel within the field of human resources management. This, coupled with NLP, will make the difference between those who excel, and those who get by. It will give participants new skills to communicate, motivate, influence, negotiate, lead, and empower.

Who should attend

This essential course is designed for managers, team leaders, supervisors and all those who want to develop and increase their competency in human resource management.

COURSE PROFILE

Human Resource Management

  • Overview of Human Resource Management
  • Understanding the needs of business and strategy
  • Roles and responsibilities
  • Developing an HRM system for individual departments

Employee Recruitment and Selection

  • Talent management
  • Identifying and retaining talent

Developing your Staff

  • Training needs analysis
  • Internal development schemes
  • Outsourcing training

Performance Evaluation

  • People management: setting standards and motivation
  • Analysing individual and team performance
  • Performance management and appraisal
  • Manage underperformers

Workplace Behaviour and Office Management

  • Understanding grievance, misconduct and sickness absence
  • Business communication
  • Diversity in the workplace (age, rank, culture, skills and competencies)

Defining Neuro Linguistic Programming (NLP)

  • Understand the definitions, principles and benefits of NLP and its use in business
  • Five Pillars of NLP and how they apply to everyday life
  • Enhancing your business and personal success

Self-Management

  • Develop greater flexibility to respond to your environment
  • Motivate and manage yours and others emotions
  • Know how to set well-formed outcomes/goals and take action

Effective Communication and Influence

  • Exceeding your goals and expectations by excelling in the way you communicate and influence
  • Building rapport quickly with everyone you interact with
  • Improving results by challenging what limits your performance

Solving and Resolving Problems and Conflicts

  • Build good quality relationships
    • Replacing conflict with co-operation
  • Become more creative and embrace change and new challenges
  • Effectively take problems through to solutions

Interpersonal Relationship Skills

  • Improve personal supervision/appraisals and discipline of staff
  • Become an effective team member and leader of a team
  • How to recognise and change limiting beliefs
  • Working with “parts” – what happens when you can’t make a decision?
SKILLS

At the end of this course participants will be able to:

  • Understand the human resource management responsibilities of a manager
  • Support the HR policies and procedures; acknowledging their responsibilities and duties
  • Undertake performance assessment and appraisal
  • Create a compensation and benefits scheme
  • Manage challenging behaviour, and resolve minor grievances and misconduct
  • Identify training needs and prepare a development plan
  • Understand and appreciate the importance of assertiveness
  • Influence, lead, empower and motivate others
  • Develop creativity and flexibility in day-to-day business
  • Change unwanted behaviours and habits in positive ways
  • Recognise and use powerful language patterns
  • Build and maintain rapport
  • Increase flexibility of behaviour
COMPETENCIES
  • Building Rapport
  • Communication
  • Creativity
  • Decision Making
  • Human Resource Management
  • Interpersonal Skills
  • Leadership
  • Motivating Staff
  • Performance Appraisal
  • Problem Solving
  • Recruitment and Selection
  • Setting Personal Goals
  • Talent Management
  • Training Needs Analysis (TNA)
COURSE REVIEWS
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