Successful interpersonal skills are vital if organisations are to perform at their best, through bringing together the energy, skills, judgment and commitment of their staff. This programme is designed to provide delegates with essential management skills and a strong understanding of Emotional Intelligence. It will enable delegates to adopt a positive approach to dealing with challenging people, winning cooperation and developing staff to increase overall performance.
Who should attend?
This intuitive course is designed for managers, executives and individuals with management responsibilities, whose success depends on managing people successfully through clear communication and a cooperative attitude.