Open Courses

Effective Management for Supervisors and Team Leaders

SC33

Introduction

An effective supervisor focuses on stimulating tasks which improve performance and is adept at planning, innovating and facilitating teamwork. To encourage delegates to do less prodding, checking, refereeing and reprimanding, this course identifies the various methods, skills and techniques needed for effective supervising.

Who should attend

This practical course is designed for prospective managers, supervisors, team leaders, department heads and those who wish to understand and gain the knowledge and necessary skills for leading an effective team and work flow.

CMI Approved Centre
CPD Certified Courses
ILM Approved Centre
COURSE PROFILE

Effective Management for Supervisors and Team Leaders 

  • Identifying the role of supervisor/team leader
  • Introduction to leadership thinking and styles

Appreciating the Organisation's Goals, Purpose and Key Tasks

  • Understanding the business
  • Organisation culture and design
  • Vision, values and mission
  • Setting targets and priorities in co-operation with other departments

The Teamwork Approach

  • Teambuilding and co-operation
  • Motivation and direction
  • Coaching and counselling
  • Performance appraisal

Employee Recruitment and Selection

  • Developing strategies for attracting and retaining top talent
  • Interviewing and selection process
  • Identifying and retaining talent

Organisational and Interpersonal Effectiveness 

  • Effective Delegation; Organising the workflow and managing time
  • Conflict resolution; problem solving and decision making
SKILLS

At the end of the course delegates will be able to:

  • Build dynamic teams
  • Conduct staff appraisals
  • Coach and counsel their staff
  • Identify leadership styles
  • Make management decisions and effectively solve problems
  • Apply motivational tools and techniques
  • Introduce effective recruitment strategies
  • Effective time management
  • Create an environment that encourages creativity and innovation
COMPETENCIES
  • Coaching
  • Conflict Resolution
  • Decision Making
  • Leadership
  • Motivating Staff
  • Performance Management
  • Problem Solving
  • Recruitment and Selection
  • Team Building
  • Teamwork
  • Time Management
BOOKING

VAT: Courses held in London are subject to VAT at the current rate