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Developing Leadership Skills for New Managers



Team Leaders are key players in a team’s ability to deliver successfully and positively on their goals. They provide a vital link in delivering the organisation’s strategy, standards and expectations. This course will focus on the essential skills and qualities of effective management and leadership, building successful teams and achieving personal, departmental and company goals.

Throughout the course delegates will receive fresh perspectives and the skills to lead their teams towards success.

Who should attend

This course is designed for aspiring Managers, Team Leaders, and Supervisors and those assuming the responsibility for leading others. It will benefit anyone who requires strong decision-making skills and the ability to lead and motivate their team.


Leadership Journey

  • Examining your leadership style and find your purpose as a leader
  • Becoming a role model: developing ethics and integrity 
  • Self-care strategies for successful leaders
  • Pursuing your own development and lifelong learning

Creativity and innovation

  • Identifying innovation opportunities for your department and company 
  • Creating an environment that boosts creativity
  • Methods for idea generation and creative stimulation
  • Facilitating the successful implementation of creative ideas

Effective communication

  • Effective communication skills and assertiveness
  • Building rapport
  • Questioning and listening skills
  • Eliminating barriers to effective communication
  • Getting your message across through storytelling

Team development and learning culture

  • Expanding team expertise
  • Up-skilling the team for the future and identifying transferable skills
  • The connection between coaching, mentoring and learning
  • Learning agility concept and applicability within the team and organisation

Problem solving and decision-making

  • Defining and analysing the problem
  • Exploring solutions with Deep Dive methodology
  • Data Driven Decision Making (DD-DM)
  • Approaches to “failure”
  • Instilling a 'non-blame' culture to encourage a solution-oriented environment

At the end of this course, delegates will be able to:

  • Understand your leadership style
  • Understand how to effectively coach and mentor others
  • Employ creativity and innovation methods
  • Communicate effectively across the business
  • Build rapport
  • Influence others to achieve success
  • Create a learning culture
  • Identify issues and solve problems
  • Implement Data Driven Decision Making
  • Demonstrate understanding of failure and non-blame culture

VAT: Courses held in London are subject to VAT at the current rate

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