Open Courses

Decision Making and Problem Solving for Leaders



Effective decision making is key to business success. Companies can sustain competitive advantage and improve overall business performance by making better decisions, making them faster and executing them more effectively. This course will equip delegates with tools and techniques for decisive and skilled decision making which will help them outperform their competitors and become market leaders.

Who should attend

This challenging course is designed for executives, directors and senior managers who have the responsibility of making important decisions by reviewing, analysing and evaluating critical issues.


Leadership Style and Approach to Decision-Making

  • The problem-solving/decision-making cycle
  • Your decision-making style
  • Consequences of different decision making styles
  • Decision politics and strategic thinking

Defining the Problem

  • Setting desired outcome(s)
  • Data gathering – fact finding
  • Identifying options
  • Charts, maps, and diagrams
  • Pareto analysis
  • Ishikawa analysis
  • Constraint analysis

Risk Managing and Scenario Planning

  • Identifying potential risks
  • Planning for uncertainties
  • Evaluating alternatives

Financial Information and Decision Making

  • Reading the balance sheet to support decision making
  • Analysing the business intelligence
  • Financial troubleshooting

Creating a Productive, Solution-Oriented Culture

  • Encouraging creativity and innovation
  • Giving constructive feedback

At the end of the course delegates will be able to:

  • Identify the root cause of the problem in a given situation
  • Map out the likely consequences of alternative decisions
  • Weigh the importance of individual factors
  • Choose the best course of action
  • Follow decisions through to conclusion
  • Prepare for uncertain times
  • Analyse risk
  • Use financial information and business intelligence for decision making
  • Creativity and Innovation
  • Decision Making
  • Financial Awareness for Managers
  • Leadership
  • Problem Solving
  • Risk Management

VAT: Courses held in London are subject to VAT at the current rate

Upcoming Courses
Courses Finder   Full Course Schedule  
Courses Information