The ability to communicate effectively is critical in achieving sustained performance and business excellence. As such, business professionals must have the understanding and confidence to communicate with clients, customers, suppliers and other business associates. Challenging one-to-one and group activities will help delegates to enhance their communication skills and assertiveness.
Who should attend?
This course is designed for all those in managerial and administrative positions who recognise that good communication skills and assertiveness are key factors in enabling them to achieve outstanding performance within the workplace.