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Coaching and Mentoring for Team Leaders



This interactive course has been designed to provide delegates with a clear understanding of the dynamics occurring between people when they are working on a one-to-one or group basis.

This course will enhance the personal style of delegates by introducing participants to a range of coaching and mentoring models, learning styles and communication tools, improving performance and delivering benefit to the team and the organisation.

Who should attend

This innovative and practical course has been designed for Managers and Team Leaders who are looking to develop their coaching and mentoring skills to use at any level of business.


Coaching and mentoring

  • What are differences and similarities of coaching and mentoring
  • Workplace coaching and mentoring programs
  • Set up and run coaching and mentoring programmes
    • Benefits and drawbacks of setting up coaching and mentoring programs
  • Developing a culture for learning in your organisation

Developing practical and actionable skills

  • Creating a supportive, blame-free and challenging environment
  • Understanding assertiveness and its role in personal and professional development
  • Questioning techniques
  • Listening - how to hear and be present with your coachee or mentoree
  • Identifying and resolving conflict between individuals

Identifying learning styles

  • Understanding and working with different learning styles
    • Honey and Mumford's four Learning Styles
    • VAK learning styles
    • KOLBs learning styles
  • Giving and receiving feedback that enables others to learn and develop

Coaching and Mentoring Models

  • Developing goals that energise and motivate
  • How to use models appropriately in the right situation and context
    • GROW Model
    • ACHIEVE Model
    • STEPPPA Model
    • OSCAR Model
    • CLEAR Model
  • Role playing scenarios of coaching and mentoring and giving feedback for continuous growth  

Personal and professional development

  • Coaching and mentoring as performance management
  • Measuring performance and identifying gaps for improvement
  • Continuously developing your coaching and mentoring skills
  • Developing a support system for psychological and stress release post coaching or mentoring interventions
  • PDAP – Personal Development Action Plan

At the end of this course, delegates will be able to:

  • Understand what coaching and mentoring are and how these differ
  • Develop and put into practice the key skills of coaching and mentoring
  • Explore different coaching and/or mentoring models
  • Understand different learning styles to improve performance
  • Apply the principles of coaching to a range of relationships
  • Recognise and address the ethical issues that may arise within a coaching or mentoring relationship
  • Have more effective conversations with colleagues and team members
  • Measuring performance for sustainability by creating a development plan

VAT: Courses held in London are subject to VAT at the current rate

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