Open Courses

Coaching and mentoring

• What are differences and similarities of coaching and mentoring
• Workplace coaching and mentoring programs
• Set up and run coaching and mentoring programmes
  • Benefits and drawbacks of setting up coaching and mentoring programs
• Developing a culture for learning in your organisation

Developing practical and actionable skills

• Creating a supportive, blame-free and challenging environment
• Understanding assertiveness and its role in personal and professional development
• Questioning techniques
• Listening - how to hear and be present with your coachee or mentoree
• Identifying and resolving conflict between individuals

Identifying learning styles

• Understanding and working with different learning styles
  • Honey and Mumford's four Learning Styles
  • VAK learning styles
  • KOLBs learning styles
• Giving and receiving feedback that enables others to learn and develop

Coaching and Mentoring Models

• Developing goals that energise and motivate
• How to use models appropriately in the right situation and context
  • GROW Model
  • ACHIEVE Model
  • STEPPPA Model
  • OSCAR Model
  • CLEAR Model
• Role playing scenarios of coaching and mentoring and giving feedback for continuous growth  

Personal and professional development

• Coaching and mentoring as performance management
• Measuring performance and identifying gaps for improvement
• Continuously developing your coaching and mentoring skills
• Developing a support system for psychological and stress release post coaching or mentoring interventions
• PDAP – Personal Development Action Plan