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Workforce Planning to Achieve Strategic Objectives
25-29 Sep 23 (London)
Course family: Human Resources Management -
Strategic Marketing Management
25-29 Sep 23 (London)
Course family: Marketing -
Financial Accounting and Reporting (IFRS)
25-29 Sep 23 (London)
Course family: Finance and Accounting
Coaching and Mentoring for Team Leaders
Introduction
This interactive course has been designed to provide delegates with a clear understanding of the dynamics occurring between people when they are working on a one-to-one or group basis.
This course will enhance the personal style of delegates by introducing participants to a range of coaching and mentoring models, learning styles and communication tools, improving performance and delivering benefit to the team and the organisation.
Who should attend
This innovative and practical course has been designed for Managers and Team Leaders who are looking to develop their coaching and mentoring skills to use at any level of business.
5 days
London | £4950
Dubai | $4950
Coaching and mentoring
- What are differences and similarities of coaching and mentoring
- Workplace coaching and mentoring programs
- Set up and run coaching and mentoring programmes
- Benefits and drawbacks of setting up coaching and mentoring programs
- Developing a culture for learning in your organisation
Developing practical and actionable skills
- Creating a supportive, blame-free and challenging environment
- Understanding assertiveness and its role in personal and professional development
- Questioning techniques
- Listening - how to hear and be present with your coachee or mentoree
- Identifying and resolving conflict between individuals
Identifying learning styles
- Understanding and working with different learning styles
- Honey and Mumford's four Learning Styles
- VAK learning styles
- KOLBs learning styles
- Giving and receiving feedback that enables others to learn and develop
Coaching and Mentoring Models
- Developing goals that energise and motivate
- How to use models appropriately in the right situation and context
- GROW Model
- ACHIEVE Model
- STEPPPA Model
- OSCAR Model
- CLEAR Model
- Role playing scenarios of coaching and mentoring and giving feedback for continuous growth
Personal and professional development
- Coaching and mentoring as performance management
- Measuring performance and identifying gaps for improvement
- Continuously developing your coaching and mentoring skills
- Developing a support system for psychological and stress release post coaching or mentoring interventions
- PDAP – Personal Development Action Plan
At the end of this course, delegates will be able to:
- Understand what coaching and mentoring are and how these differ
- Develop and put into practice the key skills of coaching and mentoring
- Explore different coaching and/or mentoring models
- Understand different learning styles to improve performance
- Apply the principles of coaching to a range of relationships
- Recognise and address the ethical issues that may arise within a coaching or mentoring relationship
- Have more effective conversations with colleagues and team members
- Measuring performance for sustainability by creating a development plan