Open Courses

Change Management for Global Organisations



The only constant in the business world today is change. Whether anticipated or enforced, it is the board's responsibility to define and communicate the goals of change in order to direct the change process and to ensure that goals are achieved. This course will provide participants with an insight into the forces of change and the crucial factors required for success.

Who should attend

This practical course is designed for directors, development managers, executives and decision-makers, who wish to introduce the latest powerful techniques for planning and implementing change effectively.


Appreciating the Importance of Leading and Developing People for Business Success

  • Determining your individual style profile
  • Gaining insight into the strengths and limitations of your profile
  • Using behavioural clues to determine others personal styles


  • Understanding the impact of globalisation on the organisation
  • Assessing the effects of local and global competition
  • Introducing 'Glocalisation'

Managing and Leading Change

  • Recognising the impact and pressure external changes have on internal pressures
  • Recognising the stages of change
  • Appreciating the significance of corporate culture in implementing change
  • Anticipating where change may be resisted and assessing ways of overcoming barriers

Sustaining Competitive Advantage

  • Evaluating various ways of initiating change
  • Improving business performance by introducing Total Quality Management
  • Business process re-engineering

Management of Innovation

  • Exploring the techniques for managing innovation
  • Creativity and competitive thinking
    • Maximising creativity

At the end of the course delegates will be able to:

  • Identify and evaluate external pressures for change
  • Understand the impact of organisational design
  • Lead and manage the change process
  • Recognise the stages of change
  • Understand and evaluate the external environment to sustain competitive advantage
  • Implement Total Quality Management
  • Manage innovation and employ creative thinking to effect change management
  • Creativity and Innovation
  • Managing Change
  • Leadership

VAT: Courses held in London are subject to VAT at the current rate