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Business Transformation

Planning and Change



“Transformation” is a term used frequently in the modern world of unprecedented disruption and market turbulence.  Transformation today revolves around the need to generate new value, unlock new opportunities, drive new growth and be more efficient. Incremental improvement cannot be guaranteed to meet organisational needs and targets, while sustained growth in the face of adversity, requires agility and consistency.

This course will provide delegates with the skills to plan and lead business transformation and manage the process of change in the pursuit of organisational growth.

Who should attend

This course is designed for Directors, Senior Executives, Department Heads and all those who play a key role in ensuring that their organisation continues to thrive, even in the face of adversity.


Business transformation rationale

  • Scanning the business environment for competitive advantage
  • Understanding the organisations readiness for transformation
  • Designing a strategy for holistic change
  • Setting organisation objectives
    • Triple bottom line
    • Value Proposition

Leaderships role in transformation

  • Shaping the future - advantages and disadvantages of leadership styles
  • Outlining the roadmap by plotting the current state and future state
  • Defining and setting the organisational targets, objectives and KPIs
  • Plan and communicate the vision

Building a team for the transformational change journey

  • Engage key team members and stakeholders
  • Create a communication plan
  • Construct a resistance management plan
  • Manage cross functional collaboration meetings

Planning and managing change

  • Appreciate the link between strategic and operational change
  • Implement the change plan
  • Identify problems and deal with resistance
  • Deal with conflict effectively

Sustainable change

  • Reevaluate the organisational strategy and objectives
  • Recognise and build on the newly formed culture
  • Set plans for future business transformations
  • Changing the narrative of leaders to play the ‘infinite game’

At the end of this course, delegates will be able to:

  • Develop a business transformational leadership style
  • Understand the impact of shareholders and stakeholders
  • Set organisational objectives
  • Plan and effectively manage the change process
  • Develop a leadership charter
  • Create a communication plan
  • Develop cross-functional collaboration
  • Lead by example to motivate others
  • Plan for sustainable change

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