The organisational quest for business effectiveness and efficiency is matched to the successful optimisation of business processes. Before a successful implementation of BPM, organisations need to assess their appetite and capacity for change, agree on an envisaged end state and construct a strategic roadmap. This interactive course develops a holistic approach to BPM and provides delegates with the required tools to evaluate and change processes to enhance their organisational performance.
Who should attend?
This challenging course is essential for managers and those involved in process improvement. It is also well suited for those with process experience such as engineers, IT and operational professionals with the responsibility to make it happen.