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Business Process and Project Management



In the past, the general accord in organisations was that business management and project management were two separate activities. More recently, the functional value of project management became the skill to provide an efficient and effective way of delivering a job and completing tasks to support business management. This course is designed to equip the delegates with the tools and knowledge to evaluate and change processes to enhance their organisational performance through successful project management.

Who should attend

This practical and thought-provoking course is designed for managers, operational professionals, and all those who are involved in driving change within their organisations through successful project management.

CPD Certified Courses

10 days

London | £5750


Identifying the Need for Change

  • The marketplace and its demands
  • Competition’s effect on your sector of the marketplace
  • Company purpose, strategy and capacity for change

Creating People-Centred Processes

  • Balanced Scorecard
  • Aligning services with customer needs

Aligning Business Processes to Change

  • Analysing and evaluating the effectiveness of current processes
  • BPM life-cycle: design, modelling, execution, monitoring and optimisation
  • Dividing the business into processes instead of functions

Optimising Technological Processes

  • Modelling processes to identify opportunities
  • Budgeting, forecasting and profitability analysis

Successfully implementing change

  • Constructing a roadmap
  • Gaining buy-in from employees and management
  • Recognising the barriers to change and how to deal with them

Principles of Project Management

  • Forming a project plan
  • Critical success factors
  • An introduction to project management risk

Project Monitoring and Project Change Control

  • Effective use of tools and techniques
    • Process mapping
    • WBS
    • Gantt charts
    • Milestones
    • Critical path analysis

Building Successful Project Teams

  • Leading a successful project
  • Communication and group decision making
  • Cross-functional teams
  • Roles within a team
  • Team motivation

Leading and Managing Change

  • Psychology of change
  • Becoming a positive change agent
  • Overcoming resistance to change
  • Recognising the impact of change on the environment
  • Internal communication

Project Evaluation & Conclusions

  • Communicating and presenting project results
  • Dealing with project shortfalls
  • Identifying lessons learned

At the end of the course delegates will be able to:

  • Understand the fundamentals of successfully manage a project
  • Create and assess budgets
  • Understand how to be innovative in problem-solving
  • Conduct financial analysis
  • Manage stress and succeed under pressure
  • Effectively make decisions and solve problems
  • Business process mapping
  • Determine competitiveness through benchmarking
  • Business process analysis and evaluation
  • Develop strategic plans
  • Successfully introduce and lead change
  • Use influence to gain buy-in
  • Develop and implement effective business processes
  • Business Process Management (BPM)
  • Communication
  • Managing Change
  • Managing Key Stakeholders
  • Project Management
  • Strategic Management
  • Strategic Planning, Formulation and Design
  • Team Building
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