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Building and Managing High Performance Teams


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It is recognised that people are the most important asset in an organisation. To utilise those assets most effectively is to orchestrate the individuals into a collective, high performance team. This course is designed to provide managers with the techniques necessary to motivate and energise individuals within their teams. Delegates will learn practical ways to lead people in achieving improved performance and outstanding results.

Who should attend

This practical course is designed for managers, supervisors and team leaders who are responsible for providing clear direction and leadership to their teams in order to achieve maximum effort, commitment and achievement of the set goals.

CPD Certified Courses

Recruitment and Selection

  • Preparing for selection interviews
  • Effective listening and questioning skills
  • Identifying talented individuals

Building a High Performance Team

  • Establishing team roles and responsibilities
  • Encouragement of mutual respect and co-operation
  • Running effective and productive meetings
  • Developing strategies for the team
  • Forecasting, establishing objectives, setting targets

Plans and Performance

  • Reviewing performance and how to handle poor performance
  • Positive and negative feedback
  • Coaching styles and techniques

Effective Communication Skills

  • Utilising NLP to improve communication skills
  • The power of positive language
  • Communication barriers
  • Verbal and non-verbal communication
  • Applying assertiveness in team briefings
  • Conflict resolution within the team

Managing Remote Teams

  • Identifying the challenges and opportunities of remote working
  • Understanding the emotional, psychological and physical requirements of remote workers
  • Developing and implementing communication systems and processes using technology such as online forums and online virtual meetings
  • Supporting and developing the team from a distance

At the end of the programme delegates will be able to:

  • Introduce effective recruitment strategies
  • Identify performance targets and opportunities
  • Recognize the importance of assertiveness
  • Delegate tasks and allocate work
  • Give and receive feedback
  • Employ attentive questioning and listening
  • Run effective meetings
  • Manage remote teams
  • Assertiveness
  • Coaching and Mentoring
  • Communication
  • Conflict Resolution
  • Giving Constructive Feedback
  • Performance Management
  • Recruitment and Selection
  • Team Building

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