• The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.Tom Peters
  • Action may not always bring happiness, but there is no happiness without action.Benjamin Disraeli
  • An opportunity is never lost. It's just found by someone else. Anonymous
  • If your actions inspire others to dream more, learn more, do more and become more, you are a leader.John Quincy Adams
  • Quality means doing it right when no one is looking.Henry Ford
  • A good leader is not the person who does things right, but the person who finds the right things to do.Anthony T. Dadovano
  • When we do more than we are paid to do, eventually we will be paid more for what we do. Zig Ziglar

Level 3 First Line Management

Chartered Management Institute (CMI) 

The Level 3 qualifications in First Line Management are the ideal first step for anyone seeking to develop in a management or leadership role.

The qualifications are developed for junior managers, supervisors and first line managers who have operational responsibility for a defined area of activity and who wish to build on and develop their existing management skills and knowledge.

This qualification gives junior managers the communication and motivational skills to help improve operational efficiency.  It will demonstrate your level of knowledge and skills to your employer and give you the tools to improve your performance in the workplace.

You can study first line management training courses at the Award, Certificate or Diploma Level.

This CMI Management qualification at RQF Level 3, regarded in academic terms as being equivalent to a GCE AS/A level.

The Chartered Management Institute (CMI) is the accrediting body for the course.

Find out more about LMC Level 3 First Line Management Courses


Level 3 - First Line Management Fact Sheet


Level 3 - First Line Management Syllabus


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