Training Skills for Managers (TS11)

objectives

To plan and implement a systematic approach to training and enable participants to focus on the skills and knowledge required to manage training needs.

The programme will also explore the core competencies necessary to: identify training needs, design training programmes, write instructional objectives, conduct the training sessions and evaluate the effectiveness of training.

Experiential learning is a key component of this programme and delegates are invited to bring a project or assignment to work on during the programme.

who should attend

This practical programme has been designed for all Managers, Team Leaders, Trainers, and H.R. Practitioners who need to do on-the-job-training, coach staff and implement new processes and procedures.

programme profile

• The role of learning, training and development in organisations
• The training cycle
  • Learning processes, levels of competence, styles of adult learning
• The identification of learning
  • Training and development needs at individual and group level
  • Gaps in performance
• The definition of training priorities and plans to meet training needs
• Training objectives and standards of performance
• Review of learning techniques and training methods
  • Tutor input, case studies, role plays and buzz groups
• Design of training programmes
• Lesson plans
  • Resources, learner material and visual aids
• Practise in delivering training sessions
  • Building rapport
  • Managing a group discussion
  • Creating a suitable learning environment
• Guidelines on giving observational feedback,
  • Reviewing progress and assessing outcomes
• The use of questions in group situations
• Techniques for dealing with difficult trainees
• Assessment and evaluation of training and learning

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