Building & Managing High Performance Teams (BP22)

objectives

To provide delegates with the techniques necessary to motivate and energise individuals within their teams. Participants will learn practical ways in which to lead, organise and empower people in order to achieve improved performance and outstanding results.

who should attend

This demanding programme is designed for managers, supervisors and team leaders who are responsible for providing clear direction and leadership to their teams in order to maximise effort, commitment and achievement of the goals as set.

programme profile

• Defining the role of a Team Leader
  • Characteristics of a successful team leader
  • Leadership styles
• Recruitment and Selection
  • Preparing for selection interviews
  • Effective listening and questioning skills
  • Documentation and verification
• Building a high performance team
  • Establishing team roles and responsibilities
  • Encouragement of mutual respect and co-operation
  • Running effective and productive meetings
• Plans and performance
  • Reviewing performance and how to handle poor performance
  • Positive and negative feedback
  • Coaching styles and techniques
• Developing strategies for the team
• Time management and personal effectiveness
  • Setting personal and team objectives
  • Coping strategies when overload situations occur
  • Effective delegation
• Communications
  • Building and utilising sound channels of communication
  • Understanding the need for assertiveness in team briefings
  • Conflict resolution within the team
• Problem solving and decision making
  • Persuading other team members to use their initiative
  • Solving problems collectively as a team
• Managing Remote Teams
  • Understanding the additional support needs of remote workers
  • Making use of appropriate technology
  • Supporting the team from a distance

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