Facilities Management (FM8)

objectives

In order to continually succeed, business must keep adapting its buildings and facilities to meet the changing needs of the organisation. Facilities Management not only has to provide a cost effective and safe environment but also respond to these changes. This will equip participants with the tools and knowledge necessary to become successful facilities managers.

who should attend

This practical and informative programme is designed for directors, managers and all those who are currently responsible for the upkeep and running of major buildings and establishments.

programme profile

• The FM Procurement Process
  • Managing and monitoring supplier performance
  • The supplier partnership
  • Contract management and negotiation
• H&S in the building environment
  • Duty of care
  • Legislation trends
  • Specific issues of fire and environmental health
  • Contractor management
  • Accident investigation
• Finance and Project Management
  • Budgeting and financial planning
  • The capital process
• Information and Knowledge Management in FM using IT
• Property Strategies
• The Business of Change
  • Reassessing operational performance in today’s changing world
• Customer Relationship Management
  • Space planning
  • Energy management
  • Disaster recovery and contingency planning
  • Needs analysis and surveys
• Security
  • Security procedures
  • Security equipment
  • How to conduct a security inspection
  • Making recommendations
  • Selecting the options
  • Obtaining the funds (effective business cases)
• Risk Management
  • Traditional and emerging threats
  • Risk analysis
  • Impact on the environment
  • Theory and practice of achieving consistent safe behaviour

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