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Performance Management (OB38)
objectives
Most organisations have a vision of achieving excellence, of being the very best at what they do. This programme is focused on the one component, arguably the most important component that is essential in achieving that vision: people performance.
This programme will familiarise participants with the concepts of a performance management framework and the effective tools for guiding and assessing the contribution of employees to the organisation.
who should attend
This highly participative programme is designed for middle and senior managers, team leaders and those who wish to be able to probe and diagnose organisational situations in an attempt to understand, interpret and predict behaviour and to increase self-awareness. This programme is also aimed at the decision makers who wish to create an overall corporate culture to achieve excellence and sustain competitive advantage.
programme profile
- Performance management - ongoing process
- The purpose of performance management
- Organisational effectiveness
- Performance improvement
- Identification of strengths
- Implementing HR Practices to support Performance management
- Designing a performance management system
- Identifying types of performance management system
- Self/peer/team appraisal
- 360 degree appraisal
- Management-by Objectives
- Training to perform performance management
- Common source of performance management errors or bias
- Designing an appeal process
- Performance management checklist
- Organisation performance management
- Quantitative or qualitative characterization of performance
- Balanced Sore Card (BSC)
- Key Performance Indicators (KPI)
- Activity Based Management (ABM)
- Understanding and managing individual performance management
- Motivating staff for better performance
- Evaluation, feedback and reward
- Reducing organisational stress
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