Advanced Management Skills for Middle Managers (M92)

objectives

Successful managers need to inspire enthusiasm and commitment, thus enhancing individuals‘ performance and productivity. Their capability depends on the astute use of their interpersonal, motivation and communication skills.

This intensive programme will equip participants with modern tools and techniques necessary for effective management.

who should attend

This unique programme is specifically structured for both supervisors and middle managers, who wish to fulfil their management role successfully and contribute constructively to the organisation‘s performance.

programme profile

• Defining the manager‘s role
• Managing people effectively
  • Understanding different behavioural patterns
  • Delegation and supervision
  • Leadership activities and communication skills
• Managerial administrative skills and techniques
  • Ascertaining manpower requirements
  • Building loyalty and rewarding achievements
  • Appraising and developing an effective employee reward system
• Managing for improved performance
  • Strategic planning
  • Decision making
  • Effective control
• Eliminating waste
  • Value analysis
  • Function process mapping
  • Using time effectively
• Managing change
• Effective communication skills using NLP
• Negotiation tactics and techniques
• Budgeting and cost control
  • Controlling office costs
  • Budgeting and analysis
• Creativity and competitive thinking

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