Damian Tracey

The role of managers is central to the development of an organisation and its people, and thus increasingly more complex and challenging. This course introduces delegates to the intricate issues involved in management and equips them with the most recent management tools, techniques and skills required to be successful and to help their organisation achieve world-class performance.

WHO SHOULD ATTEND

This challenging course is designed for managers, directors, superintendents and decision-makers who wish to gain knowledge and understanding of the latest management skills and techniques.

COURSE PROFILE

Effective management. The role and responsibilities of management - Identifying when to apply different management styles - Managing and planning your time effectively

Understanding and managing individual behavior. Communicating with confidence - Understanding individual differences and work behaviour - Motivation, evaluation, feedback and reward

Team management and development. Implementing teamwork through the collective mind - Delegating tasks successfully - Training and coaching a team to success

Management of change. Forces for change - Managing organisational change - Re-energising a mature organisation

Aligning organisational objectives. Understanding organisational design and strategy – Benchmarking - Balanced Scorecard - Improving operations according to strategic goals

SKILLS ATTAINED

At the end of the course delegates will be able to:

Understand different management styles
Apply motivational tools and techniques
Effectively manage change
Apply a balance scorecard system
Implement effective communication
Identify best practice through benchmarking
Manage time effectively
Manage teams effectively using coaching and mentoring

RELATED COURSES

• Modern Management Skills M28
• Business Strategy and Change Management SM4