Successful Management Skills for Middle Managers

Stephen Rinsler

The responsibilities of a manager continue to change with the evolving organisation. To create powerful impact, successful managers need to create and deliver value whilst improving organisational performance. This impactful course challenges delegates to develop a greater awareness of their role and accountability and to build new approaches to achieving organisational goals. By incorporating the required skills and techniques, delegates will become increasingly more confident in their decision making, learn to optimise quality and performance, and inspire others towards sustained success.

WHO SHOULD ATTEND

This dynamic course is structured for supervisors, team leaders and middle managers who wish to enhance their managerial skills to contribute constructively to the organisation's performance. It would also benefit those showing real potential to advance quickly up the hierarchy.

COURSE PROFILE

Defining the manager's role
Managing people effectively

- Understanding different behavioural patterns

- Managing diversity and equality

- Delegation and supervision

- Leadership activities and communication skills

Ascertaining manpower requirements

- Talent management

- Building loyalty and rewarding achievements

- Appraising and developing an effective employee reward system

Managing for improved performance

- Strategic planning

- Decision making

- Effective control and managing underperformance

Optimising quality

- Value analysis

- Function process mapping

- Using time effectively

Managing change

SKILLS ATTAINED

At the end of this course delegates will be able to:

Manage diversity and different behaviour
Incorporate decision making
Organise work-flow and delegation
Optimise quality through value analysis
Understand functional process mapping
Creating effective communication across the organisation
Managing the change process

COURSE DATES

COURSE REF: M15
Jun 11 '12 - Jun 15 '12
Sep 17 '12 - Sep 21 '12
Nov 19 '12 - Nov 23 '12
£3,250.00

TESTIMONIALS

"'I am very happy with everything from the first day registration until the last day graduation, but, most of all, I am happy with the wealth of information and practical solutions gained during the course.'"
S. Hakkinen, Head of Logistics DTBM BV Netherlands