Stephen Rinsler

The responsibilities of a manager continue to change with the evolving organisation. To create powerful impact, successful managers need to create and deliver value whilst improving organisational performance. This impactful course challenges delegates to develop a greater awareness of their role and accountability and to build new approaches to achieving organisational goals. By incorporating the required skills and techniques, delegates will become increasingly more confident in their decision making, learn to optimise quality and performance, and inspire others towards sustained success.

WHO SHOULD ATTEND

This dynamic course is structured for supervisors, team leaders and middle managers who wish to enhance their managerial skills to contribute constructively to the organisation's performance. It would also benefit those showing real potential to advance quickly up the hierarchy.

COURSE PROFILE

• Defining the manager's role
• Managing people effectively

-          Understanding different behavioural patterns

-          Managing diversity and equality

-          Delegation and supervision

-          Leadership activities and communication skills

• Ascertaining manpower requirements

-          Talent management

-          Building loyalty and rewarding achievements

-          Appraising and developing an effective employee reward system

• Managing for improved performance

-          Strategic planning

-          Decision making

-          Effective control and managing underperformance

• Optimising quality

-          Value analysis

-          Function process mapping 

-          Using time effectively

• Managing change

SKILLS ATTAINED

At the end of this course delegates will be able to:

• Manage diversity and different behaviour
• Incorporate decision making
• Organise work-flow and delegation
• Optimise quality through value analysis
• Understand functional process mapping
• Creating effective communication across the organisation
• Managing the change process