Damian Tracey

Most organisations have a vision of achieving excellence, of being the very best at what they do. This course is focused on arguably the most important component in achieving that vision: people performance. This engaging course will familiarise delegates with the frameworks surrounding performance management and provide them with the tools and skills necessary for assessing and guiding their contribution to the organisation.

WHO SHOULD ATTEND

This enlightening course is designed for middle and senior managers, team leaders and those who wish to expertly measure and manage people performance in their organisation. The course is also aimed at decision-makers seeking to create a corporate culture which fosters excellence and competitive advantage.

COURSE PROFILE

Frameworks for performance management. Organisational effectiveness - Performance improvement - Identification of strengths

Designing a performance management system. 360 degree reviews - Appraising performance and development - Initiating objective-oriented management - Quantitative or qualitative characterisation of performance - Balanced Scorecard - Key Performance Indicators (KPI) - Activity based management (ABM)

Effective performance management. Performance management checklist - Motivating staff for better performance - Managing individual and team behavior - Common performance management errors or biases

SKILLS ATTAINED

At the end of the course delegates will be able to:
 
Design a performance management system
Apply a balanced scorecard system
Identify Key Performance Indicators
Employ activity based management
Motivate staff for better performance
Effectively manage behaviour

RELATED COURSES

• Project Management from a People Perspective PT3
• Strategic People Management SPM7