Jenny Hughes

It is essential for HR leaders and Organisational Development practitioners, to understand the relation between HR and OD, and how it can be used to improve organisational and employee effectiveness. This challenging course will provide participants with the knowledge and skills to enhance OD capability and create initiatives that introduce and sustain competitive HR advantage in organisation.

WHO SHOULD ATTEND

This essential course is designed for Senior HR practitioners, managers, team leaders who are involved in improving the organisations processes and its effectiveness.

COURSE PROFILE

• What is Organisational Development

-          Organisational development and organisational effectiveness

-          Define and measure  organisational climate

• Be able to strike a balance between macro and micro organisational development
• Differing perspectives of organisational development

-          Organisational climate, culture, norms, values and power structure

• Worker commitment

-          Structure of roles in organisation

-          The combination of the authority based in roles, knowledge and skills

-          The creation of an open system of communication

• Aspects of quality of working  life

-          Healthy and safe working conditions

-          Development and growth of human capacities

-          Social integration of people and relevance of work

• Enhancing the effectiveness of training programmes

-          Performance management

-          ROI and training evaluation

• Factors affecting manpower planning and career development
• Human resource management

-          objectives and conventional duties

• Generating human resource policies and tactics

-          Supporting corporate, divisional and functional strategies

• Contemporary personnel issues

-          Downsizing  and restructuring

-          Disciplinary and grievances procedure 

• Recruitment and selection

-          Recruitment requirements to fit organisational strategy

-          Creating a target recruitment policy

-          Assessing your interviewing: competency-based, assessment centres and others

-          Outsourcing , documentation and verification

• Reward management system

-          Job evaluation

-          Salary structures and factors affecting pay levels

-          Pay administration

• Interpersonal relationship skills

           

-      

Conflict resolution

 

SKILLS ATTAINED

At the end of this programme participants will be able to:

• Understand organisational development as a process
• Understand organisational climate and how it can be measured
• Recognise the balance between macro and micro organisational development
• Identify the specific elements of the quality of working life
• Implement effective career development strategies
• Assess and plan for manpower requirements
• Determine an appropriate organisational HR design
• Identify and implement solutions on issues related to personnel
• Develop strong inpersonal skills