Graham Bailey

The only constant in the business world is change. Whether anticipated or enforced, it is the board's responsibility to define and communicate the goals of change, to direct the change process and to ensure that the goals are achieved. This course will provide delegates with an insight into the forces of change and the crucial factors required for success.

WHO SHOULD ATTEND

This practical course is designed for directors, development managers, executives and decision-makers who wish to introduce the latest powerful techniques for planning and implementing change effectively.

COURSE PROFILE

Identifying the external pressures for change

Understanding the process of internal change

Recognising the stages of change

Appreciating the significance of corporate culture when implementing change

Improving business performance by introducing Total Quality Management (TQM)

Identifying ways of initiating and directing change resulting from company growth or contraction

Globalisation. Understanding the impact of globalisation on the organisation - Assessing the effects of local and global competition - Introducing “Glocalisation”

Managing and leading change

Anticipating where change may be resisted, and assessing ways of overcoming barriers

Sustaining competitive advantage

Management of innovation. Creative and competitive thinking

SKILLS ATTAINED

At the end of the course delegates will be able to:

Apply creative thinking
Lead and manage the change process
Enhance their leadership skills
Understand the impact of organsiational design
Sustain competitive advantage
Implement Total Quality Management
Identify the stages of change
Manage innovation

RELATED COURSES

• Business Strategy and Change Management SM4
• The Essential Management Skills for World-Class Performance M62